We’re looking for an immediately available Social Media and Advertising Assistant to join our team for a period of 6 months! Our social media team’s role is to make Wickes relevant for the next generation of DIY lovers, bring to life our Kitchen and Bathroom proposition and highlight our great offers and discounts for the Trade.
The role
As our Social Media and Advertising Assistant you’ll bring a new view, lots of creativity, a can-do attitude and a social-first mind to our team. If you’re immersed in social media, and ready to put this knowledge into practice and generate sales, enquiries and engagement for Wickes, this role is for you!. You’ll gain experience in planning, briefing and analysing across the Wickes social media channels, with direct access to our partners and support from our agencies.
As well as social media, you’ll get a real breadth of experience by helping to shape our advertising messaging and comms through our high profile radio partnerships. You’ll be involved with writing credits, organising promotions and signing off competitions for our powerful partnership with Bauer.
The role is based at our support centre in Watford, however operates flexibly with the successful candidate office-based on Tues, Wed and Thurs with 2 days at home.
What you’ll be doing
- Support the social team with the ongoing creation and optimisation of our organic content calendar across all 3 exciting customer propositions: DIY, Kitchens & Bathrooms and Trade.
- Create ideas that are inspiring, relevant and engaging to put out across our social media platforms: Facebook, Instagram, TikTok, X, Pinterest, and more as they arise.
- Schedule content to post across all our social media platforms and ensure content is on brand and 100% correct.
- Work with our in-house studio team team and agencies to brief content.
- Be immersed in the social media world, always keeping one eye on what’s happening and proactively suggesting relevant content ideas.
- Encourage our customers to share their DIY and Kitchen & Bathroom projects with us on social media so that we can champion their images and videos across our marketing channels. You will be responsible for curating the UGC content that we use across our channels.
- Help to plan, develop and execute our competition strategy working with commercial and suppliers.
- Support the social media team with our marketing campaigns.
- Respond to requests and enquiries from influencers in a timely manner.
- Respond to DMs and comments through proactive community management
- Across our Bauer radio partnerships, own all competitions including prize fulfilment, online pages as well as helping to create credits and attend weekly status meetings.
What we are looking for in you
- Someone with at least one year of social media experience (in a work context)
- Incredibly organised, reliable and responsive
- Proactive and able to juggle multiple projects
- A natural networker - outgoing, confident and great at building relationships
- Quick to pick things up and enjoys the dynamic pace that retail offers
- Comfortable creating content - from TikToks to Reels
- Great at writing copy tailored to each platform
- Meticulous attention to detail
- Good analytical skills with the ability to draw insight from data
- Good team player
- Happy to be flexible and get involved in any task where we may need you
- Comfortable using social media content and planning tools such as Sprinklr (beneficial)
What can we offer you?
- You’ll be supported with fantastic learning and development. We also have an early careers network to support you if you’re in your first few years of your career.
- We’ll also equip you with a benefits package that includes:
- Competitive bonus
- Save-as-you-earn scheme
- Life Assurance
- Contributory pension scheme
- Colleague discount
- Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support.
You’ll work from our Support Centre in Watford, where our Marketing team are based, along with our other support functions. We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture. We are also encouraging our teams to work flexibly, with a blend of remote / office working.
About us
Wickes is a multi-channel retailer operating in the home improvement market. With 50 years in industry, Wickes now generates revenue in excess of £1.6bn across 230 stores delivered by 8,000+ colleagues.
But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
