Provide quality DB pension scheme administration to customers in line with TPT’s business goals, service level agreements, and values in the Annual Events and Projects team.
You will be responsible for
- Ensuring customer satisfaction by working in line with service levels.
- Maintaining accuracy of member and employer data.
- Managing and assisting with scheme project events such as valuations and annual benefit statements.
- Ensuring the quality and quantity of your own work and that of the team.
- Following procedures to manage scheme project events like pension increases and group life assurance.
- Identifying areas for improvement and contributing in team meetings.
Skills qualifications
- Experience within Defined Benefit pensions.
- GCSE’s (or equivalent) at grades C / 4 or above in Maths and English.
- Benefit calculation experience.
- Studying towards/completed CPC/ DPA/CPA.
- Experience of using Microsoft Word and proficient in Excel.
- Demonstrates enthusiasm for the job and able to work using own initiative.
- Able to work under pressure and adapt to changes within the workplace.
- Good level of communication skills and able to prioritise own workload.
What you will get in return
Working in our diverse and inclusive Annual Events and Projects team is a rewarding experience. You’ll have ownership of your targets and the autonomy to work independently, while still being part of a close-knit supportive team. Our family-like culture boasts experienced staff who readily share their knowledge. You’ll have real influence, owning and improving the processes we use, and contributing to the planning and selection of your projects. We celebrate successes together, offer fantastic professional development through on-the-job training, internal programs, and external courses. We also have a strong track record of promoting from within.
The company
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with over 75 years’ experience of managing defined benefit and defined contribution pension schemes. It has £9.6 billion of assets under management (as at 30 September 2023) and 448,000 members.
TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
