The UK Fashion team manages thousands of merchants across all fashion subcategories. Our mission is to "become the most fashionable marketplace in 5 years," while also helping merchants establish their brand presence and grow their communities on TikTok.
Responsibilities
- Merchant Support: Aid by helping merchants navigate key steps such as product uploads, platform education, and addressing common operational challenges.
- Day-to-Day Operations: Assist in troubleshooting operational issues for merchants on the platform and escalate complex problems to senior team members.
- Content and Campaign Support: Work with internal and external teams to support merchants in leveraging TikTok tools like live streaming and short videos to reach their goals.
- Collaborative Projects: Participate in internal initiatives such as contributing to data analysis, campaign execution, and process improvements for the TikTok fashion ecosystem.
Qualifications
Minimum qualifications
- Graduated with Bachelor's Degree or above in 2023 or onwards in marketing, business, e-commerce, or a related field.
- Available to start in May 2025.
- Basic understanding of the fashion or e-commerce industry, with a strong willingness to learn.
- Excellent interpersonal and communication skills, with a client-focused mindset.
- Demonstrated ability to work collaboratively and thrive in a fast-paced environment.
Preferred qualifications
- Interest in social content creation (e.g., livestreams, short videos) is a plus.
- A problem-solving mindset, with the ability to take direction and apply feedback effectively.
Job information
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity and inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
