Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for a Quality Administrator to join our team based in Bishops Cleeve.
Ontic is a more than just a business, we're a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We're committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry.
About the role
You'll be reporting into the Quality Improvement Manager and will support with day-to-day administrative tasks required within the Quality Improvement Team. These include but are not limited to Enterprise Resource Planning (ERP) transactions, as well as data collation and reporting.
Main responsibilities
- Undertake tasks associated with the MRB process as required, including but not limited to Enterprise Resource Planning (ERP) transactions, and maintaining relevant databases
- Maintain electronic and/or hard copy records where required to ensure compliance to procedures
- Support the Quality Improvement team by pulling together data reports using a variety of applications, such as Microsoft Excel and PowerBI.
- Help to drive a business-wide quality improvement culture, identifying projects, helping to strengthen our just culture approach
- Support QMS and ERP system development and integration
- Monitor & complete requests in the Quality ticket system to support the wider business
About you
- Experience of working with Microsoft programs and ERP tools (Ideally Visual)
- Document organisational knowledge, identification and distribution
- Experience of managing data sets and pulling together data reports using a variety of applications (ideally PowerBI)
- Able to demonstrate effective communication skills (both written and verbal) with stakeholders at all levels
- Experience in providing excellent customer service in a fast-paced environment
- Be able to manage priorities and complete work in a timely manner
- Keen attention to detail
Desirable knowledge, skills, and competences
- AS9100 (latest revision) Quality Management System standards desirable
- Working knowledge of UK CAA Regulations (Part-21G & Part-145)
- Working knowledge of non-conforming material containment and dispositioning administration support
- Ability to both create and improve processes / business systems (a process-oriented mindset)
- Able to be innovative in tactical & strategic matters, with strong grasp of organisational KPIs
- Demonstrable personal and professional motivation to achieve high quality standards
At Ontic we care about your financial, physical, and mental wellness so we offer a range of benefits to support this, we care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance.
Our benefits package highlights include
- Up to 29 days paid leave plus bank holidays
- 10 hours paid volunteering time
- Annual goal share bonus scheme for all employees
- 24/7 Employee Assistance Program (EAP)
- Discounts and offers from a range of retailers
