Business Support Officer 2025

Do you have an interest in working for North Yorkshire Council (NYC)? Are you looking for a role that has the potential to develop into a career within the Council? If so, we may just have the role just for you!

The role

An exciting opportunity has arisen for the appointment of a full time Business Support Officer sitting within the Countywide Generic Team, based at Mercury House in Richmond.

We require a motivated administrator with good communication and customer care skills suitable for dealing with a full range of service users and professionals, both from North Yorkshire Council and other organisations.

To be successful you must have

• good keyboard skills and experience in word, excel, databases and Outlook.
• good literacy and numeracy skills
• be able to prioritise your own workload
• be conscientious, well-organised, have the ability to work unsupervised and flexible in your approach.
• you must respect the need for confidentiality of personal information; maintaining a good understanding of General Data Protection
• regulations, ensuring that it is adhered to at all times.

What we offer

This fantastic opportunity has the potential to develop a career within the Council and you will be surrounded by a supportive, established team of professionals who will help you grow and develop within this role.

The role has the benefit of hybrid working so, following a probationary period, you will have a blend of working from Mercury House as well as working from home and we will provide you with the equipment to do this, ensuring you have a work life balance.

Key dates

Closing date: 21 April 2025

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.

North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public , do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment.