To assist the Billing Team Leader & Commercial Management. The Billing Assistant will have a keen eye for prioritisation and ensuring contractual commitments are met with maximising revenue and profit margin on the contract. Provide a technical review all works accurately, correctly inputting chargeable works through the client for payment, along with dealing with work order queries. The preferred candidate will have a strong Admin background within Facilities Management knowledge (desirable)
Responsibilities
- Provide a technical daily review all works logged with identifying, valuating and recovering costs for chargeable reactive, additional and project works/PPM Remedial for the contract.
- Maximise and recover costs associated to chargeable out of scope works and task orders in a timely manner as per contractual timeframe, by billing the Client via CAFM system and Application for Payment process.
- Provide accuracy and ensure a full detailed summary is presented to the Client when applying for Application for Payment, to reduce the risk of potential queries.
- Analyse and review value for money is being submitted for review.
- Working closely with the Contract teams to ensure reactive, remedial, projects and new works are charged for in accordance within the contract.
- Escalate, chase and resolve queries effectively within the specified time limit as per the process.
- Full understanding of Contractual information to maximise billing, create analysis reports, with advising and supporting operational and administration teams.
- Assist Billing Team Leader and Commercial Management in preparation of internal and external reporting.
- Monitor and understand Work In Progress (WIP), with keeping WIP for the contract at a minimum at all times.
- Meeting daily targets of 70-80 WOs submitted per day.
- Ad-hoc duties as requested by Billing Team Leader and Commercial Management
Knowledge, skills and experience
Essential
- Flexible approach to work with competent skills in Microsoft Office applications, including extent use of Excel.
- Being able to prioritise own workload at pace, working with multiple deadlines and duties accurately and timely.
- Data entry experience, capable of working with high volume of transactions.
- You will be expected to work to your own initiative, whilst also working well as an integral team member. With being capable of working under pressure with minimum supervision.
- Being highly motivated, with high work ethic and being able to motivate others and ability to rise to challenges.
- Capable to remain calm under pressure, commands respect, has the confidence of their colleagues and can communicate effectively at all levels.
- Confident in making decisions and follow up their decisions with actions to achieve objectives.
- Having a strong attention to detail when critically examining numerical, financial and written data, with being able to keep quantity of works submitted high.
- Versatile to deal with changeable work load.
- Provide a professional image at all times.
- Excellent communication skills both verbal and written.
- Strong numerate and analytical skills.
Desirable
- Facilities Management experience
- Maximo/CAFM experience
- Advanced Excel Skills
Person
- Excellent personal skills
- excellent organisation skills
- Attention to detail
- Being able to work well under pressure and time deadlines
- Ability to prioritise workload
- Self-starter
- Being able to apply methodical approach
- Have ability to work on own initiative
- Team Player
- Ability to communicate at all levels
- Ability to maintain confidentiality
