Account Executive London 2023

Mindshare is global media agency designed to make media exciting, fun and life changing. For the last 20 years our values of Speed, Teamwork and Provocation have guided our 10,000 people who work with some of the world’s best brands and companies.

Located in 116 offices across 86 countries, we are the largest media agency in GroupM, WPP’s media investment management arm, which is the #1 media holding group globally. Mindshare Worldwide is the headquarters for Mindshare based in London. We are a team of 400+ people, co-ordinating media campaigns for our global clients.

The Role

This role is a unique opportunity to begin your career. The operations team sits at the heart of the Global account team based out of London, acting as the connective glue between strategy, planning and activation across the world.

We are efficient and effective communicators with impeccable organisational skills. We are ultimately an extension of our client’s marketing function, who are based out of Amsterdam, acting as a trusted advisor to bring their media objectives to life.

This role will allow the individual to have an insight and working knowledge of the client’s organization, international media landscapes and the practical toolbox that enable businesses to function.

About our Team and the Reporting Structure

The operations role sits within the global account team structure, we are a hardworking and close-knit group of colleagues who deliver high standards of work to our clients. We are required to manage multiple workstreams across different lines of business. The Account Executive will have direct client contact, support on the day-to-day production and financial management workstream.

You will foster strong working relationships with our media, creative agency, and technology vendors, providing pro-active solutions to any challenges faced. Finally, you will build rapport with the rest of the team as well as other colleagues elsewhere within the Mindshare group.

You will report into the operations Account Manager and work alongside the Business Director within the team. You will also work in collaboration with the wider agency team, spanning strategy, digital planning, business planning and insights.

Responsibilities

• Build a strong knowledgebase and understanding of the client’s business, functions, workstreams & processes
• Support in client meetings on all thing’s operations: timelines/processes etc
• Provide organized timelines for all projects and campaigns which cover client side and agency tasks
• Provide production delivery support
• Own MAP – our plan reporting system and liaise with MAP support team where required
• Manage markets and their inputs into MAP
• Provide support and oversight market management of the auditing process
• Support on the billing & financial tasks ensuring budget/invoice trackers are delivered each month and ensuring local market invoicing is on point – iValua platform lead – support on day to day
• Support with all data management & competitive asks, ensuring monthly dashboard checks and market comms for data accuracy
• Assist with network management by sending requests and gathering information
• Build relationships with key local Mindshare offices to take ownership of individual projects
• Join the local market/client status calls to gather the latest status for each market, work with local teams to share next steps and deliver follow ups
• Assist the team with client requests and meeting preparations
• Strive for the best in network management – review and refine everything before sharing with the clients
• Develop close relationships with the key Booking.com clients, our colleagues at other agencies and potential media partners
• Establish yourself as a key contact point for operations across Mindshare WW and all local Mindshare markets

The Ideal Candidate

The ideal candidate will be passionate about starting their career in media or have 0-1 years’ experience in the working world in or out of media agencies. You will be excited for the prospect of a fast-paced environment, learning on the job in a supportive and friendly environment.

Attitude

• Positive, enthusiastic, and inquisitive and happy to question the status quo,
• Open and consultative approach with colleagues and clients
• A team player who is interested in and excited to learn more about the world of global media and the travel industry
• Comfortable with the use of Excel spreadsheets and PowerPoint
• Ability to communicate succinctly in all directions
• Calm approach to managing urgent deadlines
• Enthusiasm and interest to go beyond the task – to find the insight in the data, or to identify a time-saver in a current process
• A desire to learn and to be involved in numerous workstreams
• Proactive nature with strong self-motivation

Skills

• Curious about media planning both traditional and digital media
• Inquisitive and eager to learn and develop as an operational lead
• Show an active interest and maintain knowledge of all media channels
• Demonstrates a high degree of accuracy and numeracy in the analysis and manipulation of data
• Understands and uses methods for checking work to ensure accuracy and confidence in numbers
• Excellent organisational skills with excellent written, verbal, analytical and numerical skills
• Strong communication skills
• Ability to navigate internal agency & client structures to ensure the process is followed

Performance Measures

• Successfully delivers against all responsibilities
• Builds a good client rapport
• Communicates effectively and succinctly in all directions
• Positive attitude to all tasks – team player
• Integrates well into the team
• Shows initiative and eagerness to learn
• Attention to detail/accuracy of reporting
• Time management and multi-tasking

What We Can Offer You

At Mindshare Worldwide, we offer a competitive salary package, with 25 days holiday increasing with service to a maximum of 30 days, with the option to buy an extra 5 days per year. We also have an enhanced pension scheme, Bupa healthcare, a monthly wellbeing fund and early finishes on a Friday during summer. These are just some of the great benefits we offer.

Based ten minutes from London Bridge tube station, our office has a rooftop with 360 views of London – a great space to hang out with colleagues and friends!

We also offer an extensive training programme to help guide your career development whilst you’re with us. There’s a wide range of options to suit everyone at all levels of your career.

Our Values Behaviours

Our attitude is reflected in our core values of Energy, Empathy and Impact which drive our people and our business.

We want Mindshare Worldwide to be a place where everyone feels that they belong, everyone can be themselves and everyone has the same opportunities to develop their careers.

Over the last 12 months we have made important steps in progressing on our journey to a truly inclusive organisation. We have launched The Collective and have seen the birth of a range of Employee Resource Groups who have shown some amazing and inspiring work.