Are you Looking for an opportunity to make an impact?
We are in search of a Junior Infrastructure & Cloud Engineer to join the team, ideally based in our Glasgow office, but some flexibility exists over remote working. Are you interested in new technologies and trends with a proven track record in Infrastructure and Cloud Support? Would you like to be part of a growing Managed Services team?
Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers.
What will you be doing?
You will provide support and knowledge on AWS and Azure hosted cloud platforms, Microsoft Windows Server Environments, Virtualized Environments, Microsoft Stack Technologies.
The work you will be involved with will primarily be BAU support work across our customer portfolio. You may be expected to travel occasionally and potentially form part of an on-call facility for our customers.
Your passion and experience will help you develop your skills across a wide range of technologies and services and add further value to our service offerings. You will be expected to contribute towards technical documentation and provide material to support the BAU service teams.
Who do we need?
We are looking for someone with a passion for infrastructure and cloud-based technologies, ideally from a managed services background with experience in cloud hosted environments.
You will be self-motivated and be able to multitask in line with team demands and customer SLA’s. You must be comfortable speaking to customers and have very good written and oral communication skills. Ideally, you will:
- Have a working knowledge of supporting cloud platforms such as AWS and Azure
- Have a working knowledge of supporting Windows Server Environments, from Server 2012 – 2019, including OS build, AD, DNS, DHCP and GPO
- Have a basic understanding of Cloud Networking Technology including load balancing and firewalls
- Have a good understanding of Microsoft technologies such as, SCCM and Intune
- Have strong analysis and problem-solving skills, taking ownership of basic to complex incidents, ensuring these are resolved or escalated to the satisfaction of SLA’s
- Experience in using an ITSM tool such as ServiceNow
- Possess excellent customer communication skills
- Have experience of producing and updating technical documentation to a working standard
- A proven track record of working within the ITIL framework, particularly around Incident Management, Request Fulfilment and Change Control. ITIL certification preferred
- Have a proven track record of being part of a team delivering a professional and effective Infrastructure and Cloud support capabilities, at a basic level of understanding
- Demonstrate an organised, dynamic and flexible approach
- Possess or able to obtain BPSS clearance or higher
What do we do for you?
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
- Contributory Pension Scheme
- Private Medical Insurance
- 33 days Annual Leave (including public and privilege holidays)
- Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
- Dynamic Working
Commitment to diversity
We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone.
If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Who we are
Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science.
Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.
What makes us different?
Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change.
Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.
People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
Pay range
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
About Leidos
Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries.
Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023.
