Translations Internship London 2022

Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day.

LanguageLine’s UK operation is part of the worldwide LanguageLine Solutions group with global headquarters in California and European headquarters in London.  Over its 30-year history, LanguageLine Solutions ensures the best interpreting and translation services available in the industry.

Job Purpose

To support the Language Resources team with administrative tasks and interpreter management in accordance with business requirements and to agreed quality standards.

Specific Tasks

• Provide administrative support to the Language Resource Quality Team to ensure all interpreters have the relevant documentation to comply with our internal processes  
• Assisting the team with the organisation of company inductions
• Liaise with interpreters and handle queries/respond in a timely manner both over the telephone and via email
• Take personal responsibility for ensuring that personal information is used fairly and lawfully within GDPR guidelines, report any personal data security incidents immediately and abide by the Information Security Policy detailed in the Staff Handbook
• Any other duties appropriate to the position

Person Specification

The following range of experience, knowledge and skills are required:

Essential

• A Levels or equivalent
• Organised and with an ability to prioritise time sensitive tasks
• Team player
• Proactive and innovative approach
• Independent worker willing to take responsibility
• Strong communication skills
• Strong communication skills
• Proficient in Microsoft Suite Office
• Creative and flexible
• Confident Telephone Manner
• Establish credibility with freelance interpreter base

Desirable

• Administration experience
• Strong Excel skills and attention to detail

This role is subject to an enhanced DBS Disclosure

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.