The Junior QA Defect Manager will be responsible for managing and coordinating the defect lifecycle for various projects within our customers organisation. This role requires an understanding in Atlassian JIRA, QA, excellent problem-solving skills, and a keen eye for detail. The ideal candidate will work closely with development, QA, and operations teams to ensure defects are tracked, managed, and resolved in a timely and efficient manner.
Key responsibilities
- Manage the end-to-end defect lifecycle using JIRA, from identification to resolution, ensuring defects are properly documented, prioritised, and tracked.
- Collaborate with development, QA, and release operations teams to identify, analyse, and resolve defects in a timely manner.
- Utilise AWS cloud services to facilitate defect tracking, management, and resolution processes.
- Maintain defect management processes, ensuring they are efficient, effective, and aligned with industry best practices, suggesting improvements where possible.
- Conduct regular defect triage meetings to review and prioritise defects, ensuring critical issues are addressed promptly.
- Provide regular status updates on defect metrics and trends to stakeholders, including senior management.
- Implement and maintain automated defect tracking and reporting tools to streamline defect management processes.
- Provide dashboards, workflows and filters to facilitate observability to stakeholders
- Ensure compliance with company policies, procedures, and quality standards.
Skills knowledge and expertise
- Minimum of 2 A-levels or equivalent, Grade A-C or recent graduate
- Demonstrate an understanding in QA defect management and AWS cloud environment.
- Basic understanding of AWS services, including but not limited to EC2, S3, RDS and Containers.
- Working knowledge in JIRA defect tracking tool.
- Basic understanding of software development lifecycle (SDLC) and Agile methodologies.
- Excellent analytical and problem-solving skills, with a keen attention to detail.
- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
Preferred
- Certification in Atlassian Tooling
- ISEB QA Qualification or equivalent
- Certification in AWS
- Knowledge of security best practices and compliance requirements in cloud environments.
- Strong documentation and reporting skills.
Why apply
- Opportunity to work with cutting-edge technology in a dynamic industry, with a significant focus on cloud solutions and emerging technologies.
- Support for professional development and continuous learning. For example AWS certifications.
- Inclusive and collaborative work environment.
- Flexible working environment
- If you are passionate about quality assurance, cloud technology, we would love to hear from you. Apply today to become a part of our innovative team.
About us
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
