Lock Applications for this job are now closed
    Closing soon

    This is a career-shaping opportunity to join a hugely exciting, highly profitable, data-driven business as it undertakes its next phase of evolution and growth.

    Working in the Pricing team this person will support the development of pricing strategies for the business, responsible for gathering, analysing, and interpreting data, providing actionable insight to inform pricing decision making at both a tactical and strategic level to achieve business targets.

    What you’ll get up to

    • Support the development of pricing strategies for redemption products across multiple airlines
    • Assist in developing compelling price propositions for IAG’s membership bases globally and those of our currency partner portfolio
    • Deliver insightful reporting and analysis
    • Own a suite of regular reporting for use by the business, including regularly crafting new reports and development of existing reporting
    • Provide analytical and statistical modelling support; including ad hoc analysis when required
    • Be a subject matter expert on redemption data
    • Lead and participate in User Acceptance Testing (UAT) to ensure data accuracy, completeness, consistency and reliability during enhancements, migrations or upgrades
    • Research and analyse pricing best practice both within and outside of the Travel/Loyalty sector
    • Maintenance and development support of pricing systems
    • Utilise forecasting techniques to predict market trends and pricing impacts, providing critical insights for financial planning and analysis
    • Collaborate with finance teams to support budgeting, forecasting, and long-term financial planning activities
    • Manage both internal and external stakeholders effectively, in order to achieve common commercial and customer goals
    • Potential ownership of a specific product segment within the product range, assuming commercial responsibility for its performance through day-to-day product management

    What we need from you

    • Strong analytical, numerical and commercial acumen
    • Experience of analysing large volumes of data from different sources
    • High level of accuracy and a keen attention to detail
    • Strong influencing and communication skills, both written and verbal
    • The ability to tell a story with data, providing actionable insights and recommendations
    • Confident at distilling complex issues and communicating back findings to all levels, including senior and external stakeholders
    • The passion and curiosity to proactively and consistently investigate data for opportunities to optimise price products
    • An innovative mindset – someone with a sense of urgency who is excited to create something new, iterate, make mistakes and learn
    • Ability to plan and prioritise workloads, taking initiative and working independently
    • Ability to work collaboratively across teams, both internally and externally
    • Customer focused, displaying an understanding of what excellent internal customer service entails
    • Enthusiastic, self-motivated and inquisitive about the wider pricing product set and industry
    • Adaptable and keen to engage in an agile culture

    Beneficial experience

    • Proven numerical aptitude (degree or relevant work experience)
    • Experience with SQL for querying and retrieving data
    • Data visualization tool experience (ideally Tableau) – Preferable
    • Microsoft Excel – Intermediate / Advanced
    • A passion and aptitude for data analysis, combined with the ability to communicate insights clearly and effectively
    • Inquisitive nature with a desire to develop skills
    • Revenue management, pricing or loyalty experience advantageous

    We might not be right for you if

    • You only want to focus on your to-do list; we’re a small, high-performing team, we help each other to succeed.
    • You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn’t right for everyone.
    • You’re looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review.

    If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit.

    Equity, Diversity and Inclusion at IAG Loyalty

    Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives.

    This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities.

    Please let us know if we can make any reasonable adjustments to support your interview process with us.