Applications for this job are now closed
At Fidler & Pepper Lawyers, were more than just a law firmwere a community. With four offices across Mansfield, we blend a friendly, supportive office culture with hybrid and remote working opportunities.
We believe that when employees thrive, clients receive the best service. Thats why we foster a workplace where people love what they do. Were hardworking, yet we have fun. We support each other, invest in personal growth, and prioritise well-being.
Join us and enjoy training, learning opportunities, wellbeing days and personal development workshops designed to help you grow professionally and personally.
The role
As a New Client Assistant, you will play a key part in ensuring that the journey for our new clients starts smoothly and efficiently. As the first point of contact, you will provide valuable support to our Conveyancing team, helping deliver a friendly and professional experience for our clients.
Key responsibilities
- Working with the team to manage customer calls
- To provide conveyancing quotes to potential new clients
- Carrying out follow up sales calls with potential new clients
- Calling Estate Agents to obtain Memo of Sale
- Building up a rapport with work providers
- Providing administrative support to the team
- Opening of files on our case management system
- Producing the initial paperwork for all new clients
- Providing cover to other departments where required eg Post Completion, post duties
What you bring
A strong blend of organisational skills, initiative and a keen eye for detail, who thrives in a team environment but can also work independently when needed.
Person specification
- Strong organisational and administrative skills
- Excellent time management abilities
- Clear and effective written and verbal communication skills
- Confident and professional telephone manner
- Meticulous attention to detail
- A natural team player with a willingness to learn
- Self-motivated and able to work on your initiative
Whilst not intended to be exhaustive and other duties may reasonably be requested, this specification does provide detail of the key areas of the role.
What we offer you
Flexibility & Work-Life Balance
- Hybrid working options after your settling-in period
- Work-from-home one day per week (pro-rata for part-time staff)
- Flexitime and the ability to take annual leave in as little as one-hour increments
- One-hour lunch break firm wide
- ½ day off to celebrate your birthday!
Competitive salary and benefits
- A salary structure that supports career progression
- Generous annual leave: 31 days (including bank holidays), increasing with service
- A full-time work week of just 35 hoursless than many employers
- Non-contractual bonus scheme, rewarding your efforts after the settling-in period
Ready to join us
If youre looking for a career where you feel valued, supported, and challenged, apply today! But don't wait, this vacancy may close earlier than the specified date once sufficient applications are received.
