DS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials. Through our purpose of ‘Redefining Packaging for a Changing World’ and our Now and Next sustainability strategy, we are committed to leading the transition to the circular economy, while delivering more circular solutions for our customers and wider society – replacing problem plastics, taking carbon out of supply chains and providing innovative recycling solutions. Our bespoke box-to-box in 14 days model, design capabilities and innovation strategy sits at the heart of this response.
About the role
Support the Central accounts management team with the back office work related to tenders, profitability, demand forecasting and all other business analytics.
Key Responsibilities
- Coordinate the monthly volume forecast process
- Apply Price indexation
- Support all tender activity, specifically the analysis of the tender to ensure information is available for updating the CRM, coordination of the regional price submissions, and the creation of the impact analysis for CTC
- Support the completion of the ‘Path to Profitable Growth’ Tool and coordinate regular updates, particularly aligning to tender activity
- Maintain the integrity of the Contracts Database and ensure metadata is up to date and accessible
- Provide ad hoc business analysis support to account managers
- Calculate monthly the likely volume forecast for the next 24 months for central accounts and validate with the account managers.
- Work with the Sales team to ensure each of their Customer have an account plan articulating clearly and sensibly the plan of action to maximise profitability.
- Responsible to store and make accessible all the relevant latest contract for our central accounts. The responsibility also includes the extraction of key information or data (metadata) from the contracts to support the efficient management of the accounts (ie. Indexation and payment terms).
- Liaise with the regions (tenders managers network) to ensure each Customer tender’s Request for Quote (RFQ) are completed fully and on time. The responsibility also includes other information required to complete the Requests for information (RFI) and updating the Customer Relationship Management tool (CRM).
Skills and Experience
- Bachelor degree required, preferably in Finance. or equivalent experience.
- Analysis skills using Excel must be excellent, Power BI would also be preferential.
- Six sigma, project management trained a plus.
- Ability to work under pressure within a fast paced environment.
- Strong communication skills.
- Able to adhere to strict deadlines and must be a team player.
- Knowledge of the Corrugating/Packaging industry is preferable.
