At Deliveroo we have an outstanding data science organisation, with a mission to enable the highest quality human and machine decision-making.
Data scientists, Data analysts and Machine Learning Engineers at Deliveroo report into our data science management team, and we have an active data science community, with guest lecturers; a technical review process; a career progression framework; and plenty of opportunities to learn new things. We have team members from all over the world, and have a dedicated data science diversity committee.
About the role
This role is a unique opportunity to work with the Consumer org at an early stage in its development and to be part of projects which have a huge impact on our customers. As a data scientist within the Consumer team at Deliveroo, your main goal is to help us understand our customers and identify the next big opportunities to win with them. The Consumer space at Deliveroo is complex and offers varied and rewarding problems to solve. Deliveroo operates in one of the most complex businesses in the world. Our three-sided marketplace (of consumers, riders and restaurants) operates in real-time, serving millions of customers hyper-locally in more than 600 towns across 12 countries. The geographical and demographic diversity of our customers, as well as the competitive dynamics of the market, makes this a fascinating and intellectually challenging role.
You will help answer questions like:
- Who should Deliveroo's target customers be and how does this vary on a national and hyperlocal level?
- How are we performing with our customers and where are the opportunities to grow with them?
- What food occasions are important to our customers, and are we providing them with what they need?
- What new product and services would have the biggest impact for our consumers? Can we build a business case to make them work
- What's the impact of inflation on our consumers? How does it change their behaviour?
Requirements
- Ability to think creatively, analytically, and strategically about business problems
- Proficiency with analytical tools like R/Python and SQL
- A passion to achieve impact
- Great communication skills - in person, in writing, in code;— you'll partner with technical and non-technical partners to translate business needs into data science problems
Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.