We’re on the lookout for a e-Trade Optimisation Assistant to join our SME and Schemes Team.
This role is fully remote, so can be performed from home. But if you’re keen to get into the office, you can too!
The aims of SME team are to be recognised as a leader and natural first choice in its chosen markets; providing consistent, market-leading service to its clients and customers, by delivering products and a service experience that are tailored to fulfil the requirements of each partner and all customers.
Covéa Insurance offer a wide range of home, motor and commercial insurance backed by our award-winning customer service. Our purpose is to “help protect people against the worst happening and put it right if it does". It’s the reason we are here, and it’s the task we all focus on every day.
What will I be doing?
- Support a successful, growing, profitable and efficient e-traded business portfolio across all our product range.
- Assisting with management of e-Trade system defects and reporting of them.
- Contribute to the development of existing products and the launch of new products working collaboratively with other departments, and externally with brokers.
- Support maximising the efficiency of e-traded trading processes, particularly through contribution to the development of competitive pricing mechanisms and highly effective and efficient referral practices.
- Build close and productive relationships with digital and software house suppliers to maximise build and deployment of our products through their models.
- Support the development of our trading management information, metrics and dashboard to maximise ability for our teams to trade effectively and profitably and demonstrate effective oversight of trading activity.
- Assist with presenting recommendations with Senior e-Trade Optimisation Consultants to Product and Channel Leads, Development and Operations managers in optimising the sales funnel by conducting regular reviews of available data.
- To assist in consolidating and analysing broker feedback.
- Develop and maintain mutually beneficial relationships with Trading Teams and be able to report their requirements for changes to the products or systems.
- Understand agreed service levels and assist in finding methods to consistently exceed them.
- Build an up-to-date knowledge of the SME and E-traded market and competitors.
- Complete other activity over and above those listed in the role profile, appropriate to your skills and experience
You should apply if have
- Excellent communication skills
- Strong analytical tools
- Self-starter, able to work on own initiative
- Excellent negotiation skills
- Excellent relationship building and stakeholder management skills
- The ability to work independently
- The ability to work as part of a team to deliver a common goal
We understand that some candidates may be hesitant to apply for a position if they do not meet all the criteria listed in the job description. At Covéa, we are dedicated to creating a diverse and inclusive work environment. Therefore, if you are interested in applying for this role but do not fully meet all the requirements, we still encourage you to submit your application.
What’s on offer?
- 36.25 working hours per week with flexitime, (along with a range of flexible working options)
- Annual pay review and performance related bonus
- 25 days holiday + bank holidays, with the option to buy/sell holidays
- Continued professional development through internal training programmes, professional qualifications and apprenticeships
- A wealth of support for your mental, financial & physical wellbeing through our Wellbeing group
- A range of health benefits such as access to a 24/7 Virtual GP, free eye tests, flu jabs and the option to opt into private medical insurance
- Tusker Car Scheme - salary sacrifice scheme which lets you drive away a brand new, fully maintained and insured car for up to four years.
- Generous pension scheme with a 7.5% minimum employer pension contribution, matched to maximum of 9% dependant on your contribution
- Additional benefits such as discounted gym memberships, cycle to work schemes and discounts at lots of retailers through Perkpal.
Our mission
Our mission is to welcome everyone and create engaged, inclusive teams. Being an inclusive workplace means taking action to make sure everyone has equal opportunity to succeed, irrespective of their differences. We celebrate our differences and encourage everyone to join us and be themselves at work.
As a Disability Confident Employer, we want to ensure that our recruitment process is fair for all. If you require any reasonable adjustments or wish to discuss in more detail, then please get in contact with us or mention it during the online application process.
