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Here at CFC, Assistant Claims Adjusters are at the core of our Claims function. Our assistants will have the opportunity to become subject matter expert on healthcare claims and work closely with various internal stakeholders including our Underwriting, finance , IT and products team from your first day in the department.
We are seeking a conscientious and hardworking professional that is looking for an opportunity in the Specialty Claims space. This role is ideal for someone who is looking to start their career in a claims team with a view to becoming a claims adjuster.
This opportunity offers you an excellent entry into the world of claims, offering you the opportunity to develop claims-handling experience across various jurisdictions. The Healthcare claims team handles pre-action / pre-litigation claims, litigated claims, regulatory investigations, board licensing inquiries, patient complaints and other related matters in the clinical negligence and digital healthcare space.
About the role
This Assistant Claims Adjuster position will be involved in general claims administrative duties, supporting the wider team on an ongoing basis. This individual will also be responsible for:
- Proactively handle a caseload of Healthcare claims under the supervision of members of the claims team in accordance with CFC Claims Handling Guidelines.
- Execute excellent administrative duties across various platforms.
- Identify and escalate claims-related issues to the Team Leader or relevant team member.
- Ensure CFC’s claims department continues to act as an effective TPA for its capacity providers in accordance to binding authority SLAs & claims handling agreements.
About you
This role will suit an individual who has a keen interest in claims and enjoys an ever changing environment, prior insurance claim handling experience in the Lloyds market would be desirable but not required. As well as having excellent organisation skills, you will put the customer at the heart of everything you do.
You will be required to study your CII to become a Claims Adjuster. CFC will financially support this.
Core values
Love what you do
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
About CFC
CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.
Headquartered in London with offices in New York, Austin, Brussels and Brisbane, CFC has over 950 staff and is trusted by more than 100,000 businesses across 90 countries.
At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future.
CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.
