techUK is the trade association which brings together people, companies, and organisations to realise the positive outcomes of digital technology. With over 1000 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners, and stakeholders as they prepare the UK for what comes next in a constantly changing world.
Role overview
The Programme Team Assistant for Public Sector Markets role is integral to supporting our public sector programme teams on all team support activities, administration tasks, Iogistics and member relations. They ensure processes run effectively and member data is recorded accurately, managing council/working group activity, and supporting the internal programme teams they cover. This role will report into the Head of Justice and Emergency Services, Fraud and Economic Crime Lead.
Public Sector Market Programmes
Our public sector market programmes play a pivotal role in bringing tech companies together with government to ensure that tech helps fix our public service, empower communities, and reduce inequalities across the UK’s nations and regions. Whether its AI in health and social care, increasing cyber resilience or dealing with Local Authorities, they will ensure Council and working group meetings are run effectively, provide support and insights to members when engaging with the programmes as well as ensuring all our data is up to date to provide insights on member activity. As part of the public sector programme team, the areas they will support as a team assistant include:
- Defence
- National Security
- Cyber Resilience
- Justice and Emergency Services
- Local Public Services
- Health and Social Care
- Nations & Regions (inc. SME)
- Central Government
- Education
Key responsibilities
We are looking for proactive, enthusiastic and organised individual to support techUK’s public sector market programmes with administrative, communication and event production requirements. With a fantastic opportunity to work across multiple programmes, this wide and varied role offers the right candidate the opportunity to work with stakeholders from across industry and Government.
- Working Groups, Forums, Committees & Councils Management : Provide administrative support for groups, including website updates, managing meetings including development of agendas, meeting invites, room set-up, registration, and follow-up.
- Point of Contact: Offer a point of contact for member and stakeholder inquiries and engagement with the Programme.
- Ad Hoc Admin Support: Provide administrative support to ensure effective and efficient working for the team.
- Ad Hoc Subject matter Support: Provide subject matter support (research, briefings, profiles. presentations, insights, provides newsletter content, emails etc) to ensure effective and efficient working for the team.
- Ad Hoc Event Development Support: Provide event development support to assist in the planning and development and execution of events.
- Diary Management Support: Provide ad-hoc diary support for programmes as needed and agreed within the team.
- Travel support for programmes: Buying tickets, booking hotels and travel support around trade events, conferences, member meetings.
- Expenses Management: Work with accounts to manage credit card expenses
- Member / Prospect Data Management: Ensure the CRM system is continuously updated through inputting and extracting data for member contacts, engagement, and prospecting.
- Stakeholder Data Management: Support stakeholder mapping and ensure the CRM system is continuously updated through researching, inputting, and extracting data for stakeholder contacts, engagement and tracking interactions etc.
- Presentation Updates: Support on presentation development
- Training Colleagues: Training programme team colleagues on what they do (new starters)
Skills, knowledge and expertise
Core competencies
- Excellent written and verbal communication skills.
- Strong organisational and time management skills.
- Attention to detail and a methodical approach to tasks.
- Ability to work collaboratively across departments.
- Proactive and self-motivated with the ability to manage competing priorities.
- Competence in using MS Office Suite and CRM platforms.
Essential knowledge and experience
Experience working in a fast-paced environment with multiple deadlines.
Desired knowledge and experience
Experience in CRM systems and data management.
Additional information
This is a full time role based out of techUK’s London offices, however techUK operates a flexible working policy.
This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances.
The successful candidate must have permission to work in the UK prior to the commencement of employment.
The salary range for this role is £25,000-£31,000 per annum based upon experience plus discretionary bonus and comprehensive benefits.
About techuk
techUK is a membership organisation that brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve in collaboration with our sister company TechSkills.org. We collaborate across business, government and stakeholders to fulfil the potential of technology to deliver a stronger society and more sustainable future. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world.
