Technology Graduate London 2023

We’re Houst. A professional management service for properties. Our mission is to make hosting on websites hassle-free for everyone using technology to disrupt the short-term accommodation sector. We’ve grown fast, and will continue to do so.

Since launching in 2015, we’ve partnered with thousands of happy hosts, helping them to make important earnings. The business has now expanded worldwide – we’re operating in over 20 cities globally, from Auckland to Lisbon, and there’s a lot more to come. From holidaymakers to full-time landlords, host happiness is central to everything we do, and there’s a lot more to come. From holidaymakers to full-time landlords, host happiness is central to everything we do.

The role

Are you a recent Graduate who lives and breaths Tech? Then this newly created graduate position, reporting directly into our CTO might just be the perfect role for you! You will get down into the detail of our technology stack, linking up key systems both internally and externally and solving critical operational challenges. You'll learn on the job how a Technology department really works at a start up. You'll work with executive level stakeholders across all of our business functions, supporting them with internal systems tech solutions and product development! You will also have exposure to our data and pricing team, our developers and Product Manager.

Key Responsibilities:

• Manage all Systems at Houst, with particular focus on our Front CRM installation and optimiseing account management workflows.
• Develop innovative tech solutions for our operational challenges
• Support with the migration to a new Sales system and then maintain and improve it to optimise sales workflows, and provide technical support when needed.
• Work with the Data Team on improvements to reporting.
• Oversee processes for activation/deactivation of account for new employees.
• Handle GDPR requests and other privacy-related enquiries.

Requirements

• Recent Graduate with a passion for Technology and interest in the start up space
• A natural problem solver who loves building solutions for complex problems
• Strong time management and prioritisation skills
• A logical thinker who is good at trouble shooting
• Able to effectively communicate with stakeholders at every level of the business
• Ability to build ad-hoc workflows using no-code tools (e.g. Zapier, IFTTT).
• Basic programming skills would be an advantage (e.g. Python).

Benefits

• Enviable company culture – we’ve put time into getting our work culture just right. Regular team social events, company-wide recognition of outstanding work.
• Compensation: £28k - £32k
• Lots of snacks and treats all week in the office.
• Hybrid Working (3 days in the London office, 2 remote)
• Employee discounts – at heaps of restaurants, shops, gym memberships, cinema tickets and more
• Dedicated to employee wellbeing - free apps to help support.
• Partial coverage of mental health support.
• Pension - We provide a pension scheme for all permanent employees, in line with government requirements
• MacBook – For business use
• 25 days paid holiday (plus public holidays) – plus an extra day off on your birthday (because who wants to work on their birthday.
• Enhanced Parental Leave – Family comes first. We offer great parental leave to spend time with your new child, regardless of your gender.