This is an exciting opportunity for you to join a passionate, fast-paced environment providing world class support to our millions of customers and qualifications around the world.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
The main objective of this internship is to support the Learning Solutions team in enhancing processes for resource adaptation to meet regional and customer needs. You will work closely with our international team and help identify areas for improvement, contributing to streamlining operations, reducing time spent on manual tasks, and improving overall efficiency.
As part of this role you will
- Contribute to the development and implementation of process improvements, including but not limited to process mapping and workflow automation.
- Support cross-functional communication between regional teams to ensure faster and more accurate adaptation of resources.
- Research and suggest new tools or technologies that could improve project timeframes and collaboration efficiency.
- Help document the adaptation process and propose guidelines for improved consistency across regions.
- Assist in the analysis of regional feedback to ensure the process improvements meet actual needs and challenges.
About you
We're looking for a proactive candidate who is passionate about improving processes and collaborating with diverse teams. The ideal person will be analytical, curious, and eager to identify inefficiencies, contribute to solutions, and support cross-functional communication to ensure smoother, more effective resource adaptation.
To be successful in this role, the following skills, values and behaviours are desirable:
- Process Analysis & Problem-Solving: Ability to identify inefficiencies and suggest practical improvements.
- Strong Communication: Ability to clearly convey ideas and gather input from regional teams.
- Collaboration: Values teamwork and respects diverse perspectives from regional teams.
- Adaptability: Open to new tools, methods, and shifting priorities.
- Proactive & Curious: Eager to ask questions, research, and suggest solutions independently.
What to expect
Applying for our internship is simple, and we're here to support you every step of the way! Successful applicants will then be invited to an interview, and if selected, you'll join us for an exciting 8-week programme starting on Monday, 14th July, and ending on Friday, 5th September.
Key dates
- 31st march – 23rd April: After submitting your application, there will be a selection period where we review all candidates.
- The deadline for all applications is Wednesday, 23rd April. To help you learn more about the role, we'll be hosting a Find Out More session alongside creative access on 16th April.
- 5th – 16th may: You can expect to hear from us with an application update, and if you're successful, be invited to interview
- You can expect an update on your interview, if you're successful you will receive a placement offer. We will ask for acceptance responses by 30th May.
Rewards and benefits
In addition to competitive payment, we offer you featuring family-friendly and planet-friendly benefits including:
- Annual leave plus bank holidays (Pro-rata, in line with Working Time Regulations)
- Green travel schemes
- Cambridge Extra Discounts – Access to Discounts and cashback portal
Food drink facilities
Our subsidised café and canteen offer a variety of snacks, breakfast, and lunch options—including a daily pizza selection. We offer six lunch choices, including vegetarian and vegan meals, ranging from £1.05 to £6.00. Plus, you'll have access free to water, tea, and coffee throughout the office. Alternatively, you are welcome to bring your own lunches, microwaves are also available for heating up food.
Flexible working
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location (2-3 days).
We want everyone to have a fair and positive experience during the recruitment process and in the role. If you need any reasonable adjustments to help you apply or work comfortably due to disability, please let us know in advance so that we can support you.
Getting to work – commuting considerations
We want you to have the best experience in this role, and that includes making sure the commute works for you. Before applying, take a moment to check how you'd travel to our location—whether by car, train, bus, or bike—and think about the time and cost involved. A manageable commute makes all the difference in enjoying your time here. In some cases, we may be able to offer travel support.
Parking onsite is available and can be booked ahead of time. Please note that parking is allocated on a weekly basis, and a space is not always guaranteed during busy periods. More information can be provided.
Ready to pursue potential apply now
We actively encourage applications from people of all backgrounds, particularly those from underrepresented communities. Your unique perspective and experiences matter to us, and we are committed to creating an environment where everyone feels valued, respected, and supported to thrive.
We review applications on an ongoing basis, with a closing date for all applications being Wednesday, 23rd April 2025 and interviews are scheduled to take place from Tuesday 6th May – Friday 16th May 2025. We reserve the right to close this vacancy once we have received sufficient applications for the role. Therefore, if you are interested in this exciting opportunity, we encourage you to submit your application as early as possible.
Please note
- Successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
- Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
