Want to get your career off to a flying start? The sky’s the limit with TUI. We’re the world's number one tourism business, operating in around 180 destinations worldwide, which means limitless global opportunities for you and your future.
The role
As part of our placement programme, you’ll spend one invaluable year working right at the heart of our business – with real responsibilities, and the chance to work on real projects. You’ll gain a unique insight into our exciting and dynamic industry, with exposure to many other functional areas and senior colleagues. You’ll have lots of fun during your time with us, and we’ll ensure you get the support you need every step of the way.
We have various roles on offer across our Marketing and Merchandising Teams. The Digital Sales & Merchandising role sits within our expanding Digital team. This is the team who manage all the websites across the TUI UK & Ireland business from Beach Holidays to Cruises to City Breaks and Tours. Our website, www.tui.co.uk, is responsible for driving over 65% of bookings, which you would support by making a range of on-site campaigns that balance customer needs with the broader business and eCommerce goals.
The First Choice Social Media role sits in the First Choice marketing team. It’s an exciting time for First Choice as the business is still fresh post launch with a very exciting few years ahead. Already an established player in travel, the brand, led by a young, dynamic and forward-thinking leadership team, is back with an impact. Whilst still a valued part of the TUI family, the new First Choice has its own distinct personality and culture and we’re looking for talented people with a curious outlook, energetic mind-set and can-do attitude to help bring it to life.
All teams are based out of our modern and vibrant head office in Luton where the successful candidate would work 1-2 days a week, with flexible hybrid working available on the other days.
*This is a 12-month placement which is based in Luton; to be eligible to apply you must be in your penultimate year of university. ***
About our offer
- Starting salary for the role is £23,550 per annum with fantastic progression (pay review pending)
- Welcome days & introductions
- Structured induction plan
- Direct line manager support plus support from the placement scheme team
- 2 x placement projects throughout the year (1x charity, 1x business)
- Contact with business directors – through welcome meetings and project presentations
- Monthly team meetings
- Shadowing in other departments
- Hangar Tour
- Buddies – every new placement gets a buddy from around the business
- Mentors – we provide a mentor to all of our placements
- Investment in your development through workshops & the Tour Operator Development Programme
- Social events
- Support the next year’s placement intake
Benefits
- Fantastic holiday benefits including discounts, staff rates and late seats
- 26 days annual leave, plus bank holidays
- Experience working for a major global business in an award-winning placement scheme
- Employment opportunities post placement
- Travel opportunities
- Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
- Community day – time to spend working at a local charity or community project
- Be Rewarded Platform – savings at high street shops, on days out and more
- All the employee networks
About the jobs
Digital Sales & Merchandising
Joining up with our large Digital Sales & Merchandising team, you will be working in a fast-paced commercial environment and be making data-driven decisions to improve website trading performance, whilst ensuring the user experience is inspirational, engaging and relevant.
The Digital Sales & Merchandising role is after a creative thinker who will be able to bring new and exciting ideas to the team. Analytical and naturally inquisitive, you will have the ability to interpret trading and test results data, identify trends and recommend actionable change. You will be able to work well under pressure and thrive on working under tight deadlines.
Working with the rest of the Digital Sales & Merchandising team, as well as with the commercial, trading and analytics teams, you will be responsible for developing and executing a range of onsite merchandising campaigns. These will all help ensure our key trading priorities are supported, as well as drive forward our onsite personalisation and A/B testing strategy across desktop and mobile.
You will also work closely with the Content, Digital Marketing, User Experience and Design teams to build engaging, digital and integrated campaigns that balance both customer and business needs, at the same time as keeping a close eye on travel websites and industry trends.
About you
For all roles, we are looking for:
- Commercially aware with a passion for sales, merchandising, marketing or social media
- A proactive self-starter and strong team player with ability to build lasting relationships both internally and externally.
- Creative thinker who is customer obsessed
- Well-developed communication and analytical skills
- Structured, focused and enthusiastic to learn
- Proactive, curious and conscientious
- Confident and able to work under pressure
- Ability to juggle priorities and stay focused under pressure, with strong attention to detail.
- Seeks to understand others’ perspectives
- Hunger for learning, with a minimum of GCSE grade 4 or C (or equivalent) in English and Maths, and a commitment to completing a placement year (starting in 2025) as part of your third year at university
- Proficient user of the MS office suite
- And finally, it helps if you love holidays as we are all passionate about the full experience gain through travel that creates memories that last a lifetime
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
We are part of the Disability Confident Scheme and welcome disabled applicants. As users of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
*** We have an under-representation of disabled and ethnic minority colleagues at TUI and therefore welcome applications from people who come from these communities.***
* Currently TUI is unable to provide visa sponsorship, you must have permanent right to live and work in the UK without sponsorship to be eligible to apply. This includes applicants in possession of a Tier 4 Student visa.
Please note that we reserve the right to close the vacancy earlier than the stated deadline due to the high volume of applications.
Don't miss this opportunity to shape your future and make a meaningful impact on the global travel and tourism industry.
