At Tourism Ireland, we market the island of Ireland overseas. We take pride in connecting millions of visitors each year to all the island has to offer. Tourism is an industry supporting over 300,000 jobs across the island of Ireland and it thereby contributes meaningfully to economies and communities. We partner with sister agencies, airlines, ferry companies, accommodation providers, visitor attractions and others to grow the value of tourism, and to provide visitors with an inspiring and unique experience. Set up under the auspices of the Good Friday Agreement, Tourism Ireland plays an important role as a North South body for a key industry on the island of Ireland, serving both Northern Ireland and Ireland.
The role
The Global Internship Programme is an exciting opportunity to get first-hand experience in a world-class marketing organisation. As part of our programme, you will be an active member of a professional and dynamic team in one of eleven locations. You will receive on-the-job learning and guided mentoring from our highly experienced teams while having access to global markets, exclusive trade events, interdisciplinary networks and most importantly, career building opportunities. We believe in fostering the next generation of talent so no matter which team you become part of you will play a key role in ensuring the delivery of our world-class marketing programmes, promoting the island of Ireland.
Note: This placement may involve some travel and work outside normal business hours.
Key results area
Tourism Ireland’s Information and Communication Technology (ICT) Department is responsible for the implementation, configuration and support of Corporate ICT infrastructure, the development and support of business systems and ICT Corporate Compliance including ICT Security, Data Protection and Software Licensing. The Intern will gain experience working within the ICT team on various projects and in different sections of the department.
- Provide ICT support to Tourism Ireland’s user base.
- Assist with controlling network and application access by creating new network or system accounts and removing accounts no longer required according to a defined process.
- Assist with keeping the ICT hardware estate up to date with the latest patches at Operating System and application level.
- Monitor patch status using designated monitoring tools and highlight any areas of concern.
- Assist with the installation of licensed software packages across the organisation.
- Assist in carrying out builds for new hardware as directed.
- Liaise with ICT department suppliers in resolving technical, security or licensing issues.
- Provide general office administration support to the ICT Corporate Compliance Team.
- Assist with the testing and documentation of IT systems.
- Provide general office administration support to the ICT Team.
- Ensure adherence to the company’s GDPR compliance policies and procedures in respect of your area of work.
- Such other duties as the company may from time to time reasonably require.
About you
- Currently pursuing an ICT related undergraduate degree.
Knowledge of the following
- Networking and PCs
- IT system testing
- ICT Security
- Software patching & installation
- Data Protection
- User support
- Must be returning to complete studies after the completion of the placement.
- The legal right to live and work on the island of Ireland for the full duration of the programme.
- Fluent English, both oral and written, is required.
- Proficient in MS Office
These challenging roles require confident individuals who are:
- Professional and highly motivated
- Team-focused
- Proactive and have the desire to develop and learn.
- Open-minded and creative
All employees/candidates are expected to be able to show evidence of demonstrating Tourism Ireland’s values in practice.
- Respect
- Collaboration
- Ownership
- Creativity
Desirable
Knowledge of the island of Ireland and its tourism product.
Benefits
- Opportunity for personal and professional growth.
- Exposure to a dynamic global marketing organisation and the wider Tourism Industry.
- Paid placement.
- Paid annual leave.
- Paid business expenses.
- Laptop provided for professional use for the duration of Internship.
- Onsite offices and hybrid working.
- Wellness support services.
