At Tourism Ireland, we market the island of Ireland overseas. We take pride in connecting millions of visitors each year to all the island has to offer. Tourism is an industry supporting over 300,000 jobs across the island of Ireland and it thereby contributes meaningfully to economies and communities. We partner with sister agencies, airlines, ferry companies, accommodation providers, visitor attractions and others to grow the value of tourism, and to provide visitors with an inspiring and unique experience. Set up under the auspices of the Good Friday Agreement, Tourism Ireland plays an important role as a North South body for a key industry on the island of Ireland, serving both Northern Ireland and Ireland.
The role
The Global Internship Programme is an exciting opportunity to get first-hand experience in a world-class marketing organisation. As part of our programme, you will be an active member of a professional and dynamic team in one of eleven locations. You will receive on-the-job learning and guided mentoring from our highly experienced teams while having access to global markets, exclusive trade events, interdisciplinary networks and most importantly, career building opportunities. We believe in fostering the next generation of talent so no matter which team you become part of you will play a key role in ensuring the delivery of our world-class marketing programmes, promoting the island of Ireland.
Key results area
- Assist in first-line technical support for the Ireland.com content management system (CMS) and become a point of contact for the team, to provide advice and training for other CMS users
- Assist with organising and maintaining Ireland.com content as requested by department colleagues
- Support central and local campaigns across both technical and content-related aspects as requested by the line manager and department colleagues
- Provide support to the offer acquisition process; liaise with internal and external stakeholders to upload content, answer queries and report on offer performance
- Monitor and test the performance of Ireland.com functionality and content, providing feedback to support the ongoing development of the platform and CMS
- Report technical bugs using the bug-tracking platform in addition to working with the supplier to test solutions and resolve issues
- Support the development and testing of new website functionality and enhancements, including user acceptance testing (UAT)
- Work with the team to produce relevant documentation such as user guides for new features and process flow
- Complete key performance indicator (KPI) and other statistic reports monthly alongside the creation of ad hoc reports as required
- Assist with general administration for the department
- Ensure adherence to the company’s GDPR compliance policies and procedures in respect of your area of work
- Represent Tourism Ireland at various industry, press and corporate events
- Such other duties as the company may from time to time reasonably require
About you
- Currently pursuing an undergraduate degree (all disciplines will be considered)
- Must be returning to complete studies after the completion of the placement
- The legal right to live and work on the island of Ireland for the full duration of the programme.
- Fluent English, both oral and written, is required.
- Proficient in MS Office
These challenging roles require confident individuals who are:
- Professional and highly motivated
- Team-focused
- Open-minded and creative
- Proactive and have the desire to develop and learn
All employees/candidates are expected to be able to show evidence of demonstrating Tourism Ireland’s values in practice:
- Respect
- Collaboration
- Ownership
- Creativity
Desirable
- Knowledge of the island of Ireland and its tourism product.
- Currently pursuing an undergraduate degree including a digital or related component.
- Knowledge and experience of creating and using formula-based spreadsheets.
Benefits
- Opportunity for personal and professional growth.
- Exposure to a dynamic global marketing organisation and the wider Tourism Industry.
- Paid placement.
- Paid annual leave.
- Paid business expenses.
- Laptop provided for professional use for the duration of Internship.
- Onsite offices and hybrid working.
- Wellness support services.
