TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why join us?
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
We are looking for talented individuals to join us as a graduate. As a graduate, you will get unparalleled opportunities for you to kickstart your career, participate in our six-month learning and development program, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok Shopping Business.
TikTok E-Commerce's Product team is a global team responsible for ensuring our marketplace product fits the market needs of customers, sellers and creators. We work on user research, product solutions and product operation strategy, to improve seller & user efficiencies and to support the operation team to achieve business goals.
Responsibilities
- Conduct seller research through surveys, interviews, and feedback collection to gain insights into user needs and pain points, including but not limited to seller registration, listing, short-video making, growth & mission, payment settlement and other modules.
- Monitor key product metrics and further analyze product and business data to identify needs, issues, and areas for improvement, to provide merchants with a convenient and easy-to-use operating platform.
- Summarize and synthesize large volumes of information to extract key insights and drive decision-making.
- Develop and implement product operation plans to ensure smooth internal and external execution, and collaborate with Product Marketing to deliver GTM strategies, aiming to increase product penetration and adoption.
- Communicate and collaborate across teams, promote team work of high quality, and achieve project goals together.
Qualifications
Minimum qualifications
- Graduated with a Bachelor's degree or above in 2023 or onwards.
- Available to start in May 2025.
- Bachelor's degree in Business, STEM major (Science, Technology, Engineering, and Mathematics) or a related field.
- Strong analytical skills with experience in data processing and visualization (Excel, SQL, Python, or BI tools preferred).
- Excellent research and problem-solving abilities to identify and prioritize optimization opportunities.
- Ability to interpret complex information and summarize key insights efficiently.
Preferred qualifications
- Data, consultant, e-commerce intern/work background are preferred.
- Proficiency in German, French, Italian, or Spanish is a strong plus due to high level of engagement with local stakeholders and specific local language data analysis.
- Responsible and reliable, with a strong sense of ownership.
- Adaptable to fast-paced environments and an inspiring tech industry, able to handle multiple tasks effectively.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
