People Team Internship 2022

To provide administrative support for various tasks within the People Team and helping co-ordinate the swift reporting and resolution of IT issues with the Company’s external IT provider, System Force.

​About Specialist Aviation Services Limited (SAS)

Specialist Aviation Services Limited specialises in providing bespoke aviation solutions for emergency services, corporate and utility operators. 

We provide a comprehensive range of professionally managed aviation solutions and leading edge support to the emergency services and other organisations which rely on aircraft as part of their own operations.

Our mission is to provide excellent, dependable helicopter and aviation services in our specialist markets so that we are the first choice partner of the customers and communities we are proud to serve. 

​Our Core Values 

At SAS, we believe that ‘how’ our employees do their role is as important as ‘what’ they do. This is key to our culture, how we get things done and how we collaborate with each other.

• We are passionate about Performance
• We learn and strive for continual Improvement
• We show Kindness and support to our colleagues
• We are Rigorous in our attention to detail and procedures
• We earn the right to celebrate success and have Fun

What Are We Looking For?

• Drive and Commitment
• Team Player
• Effective Communicator 
• Problem Solver 
• Safety Conscious 
• Customer Focus & Passion for HEMS 

Key Responsibilities

• Coordinate office activities and events 
• Manage accommodation/travel arrangements/appointments etc. for staff and visitors 
• Manage phone calls and correspondence (e-mail, letters, packages, postal franking)
• Manage internal phone system ensuring staff lines are correctly set up and communicated throughout the Company
• Support Company recordkeeping, tracking and cross-referencing invoices and purchase orders, ensuring that they are correctly processed or forwarded to relevant department
• Handle expenses and billing queries from staff and Company suppliers 
• Create and update records and databases with personnel, financial and other Company systems
• Track stocks of office supplies and place orders when necessary
• Submit adhoc and timely reports for departmental managers
• Managing all facilities enquiries from staff and site visitors, liaising and engaging with third party contractors
• Coordinating IT queries from staff and visitors, working in conjunction with third party IT provider to ensures smooth onboarding of new starters
• Overseeing fire safety and the alarm access site security system 
• Managing Company fleet vehicles, liaising with fleet provider and staff to resolve daily queries 
• Meet and greet site visitors with adhoc reception duties Inc. directing delivery personnel to good inwards
• Maintain internal Operations training and exams system
• Maintain internal Company intranet system
• Assist colleagues with all administration and general queries Inc. photocopying, document printing, whenever necessary
• Maintaining the upkeep of the Company asset register

Health and Safety

• Maintain a safe and healthy work environment by complying with all Company standards and adhering to legal regulations.
• Be aware of personal health and safety and the health and safety of others at work. 

Environment & Sustainability 

• Minimise our environmental impact by complying with all Company standards and adhering to regulatory requirements.
• Be mindful of the impact our operations and your actions may have on the environment, and be proactive in identifying ways that we can improve.​

Emergency Response

• Maintain knowledge of the emergency response programme policies, processes and procedures, as defined by the Emergency Response Procedures. Be prepared to respond in a crisis as an ERP representative, if required by the role.

Essential Skills & Qualifications

• Possess strong IT skills and experience of working with Microsoft Office, including Word, Excel and Power point
• Five GCSEs or equivalent, including A* - C in English and Maths
• Full, clean driving licence
• Willingness to work out of normal working hours if required
• Excellent interpersonal skills and a proactive approach to work
• Confident, approachable and enthusiastic
• Ability to handle confidential and sensitive information
• Accurate, numerate and excellent attention to detail
• Ability to Multitask
• Team player with the ability to work with a degree of autonomy
• Flexibility to travel when required
• First Aid training 
• Fire Marshall training 

Desirable

• Previous experience of working within a fast-paced customer facing role or similar experience