Applications for this job are now closed
Change Delivery is the driving force behind Sky. We’re the team that delivers change, at a pace, in a complex environment. More specifically we take ideas, such as launching a new product or proposition, or changing the way our contact centres and engineers serve our customers and help them become a reality.
We work with every area of the business to bring our technology, content and customer service to millions of customers. Recent projects include the launch of Sky Glass and Sky Stream, as well as rolling out our best Sky Mobile and Sky Broadband services to more customers than ever before.
What you’ll be doing
On this two-year programme, you’ll work at pace on high-profile projects, working with senior decision makers and experts around the business. You’ll feel a huge sense of achievement delivering large scale change for the business, our people and our customers. After two years, you’ll join the team as a fully trained Business Analyst.
Our goal as a Business Analyst in the Project Management and Analysis team is to make things brilliantly easy for our customers, advisors, engineers and operational support teams. We do this by providing business and operational change expertise to projects driven by Technology or Product teams, owning the online and advisor- led customer experience. We lead on projects looking at efficiency, customer care, compliance and supporting our colleagues, from advisors and engineers to logistics planners and retail stores.
What we’re looking for
The one essential requirement is that you have an undergraduate degree (or are about to complete one). Our programme is designed to give you all the knowledge and experience you need so it doesn’t matter what your degree is in. We’re much more interested in the passion, drive and talent you’re able to bring to the team.
It’s vital that our business analysts have a curious mindset – if you are the sort of person that loves getting into the detail of how things work and is always wanting to know more; the business analysis role will be a great fit for you.
You’ll be a natural collaborator. You will love bringing people together and working with them to find all the pieces of the puzzle and delivering a solution that works for everyone. You’ll be bringing some amazing products to the market, so you’ll need to have a passion for delivering excellence for our customers.
You’ll be comfortable building and managing relationships with stakeholders at all levels and can communicate with confidence. Working with so many people across the business, this is a perfect role to build your personal brand. Overall, you will have a drive and ambition to believe in better – for yourself, your team, the business and our customers.
Your application journey
Step 1 – Submit your application
We’ll be asking for your personal details, academic information and anything else that you think would be relevant such as work experience. Once your application has been submitted, you’ll be invited to complete our immersive digital assessments. This may land in your junk folder so don’t forget to check it.
Step 2 – Complete our two online digital assessments
These look at your Sky fit and your business fit. Why not pop onto our dedicated Prep hub to familiarise yourself with some of these digital assessments before completing them. You’ll also have the opportunity to practice each of these assessments beforehand, so please read our email instructions carefully. We’ve added some tips to help you along the way.
Step 3 – Attend our virtual assessment centre
For the final stage, we’ll invite you to our virtual assessment centre and give you some tasks to get to know you better. The day will give you a practical insight into what it’s like to work as a Business Analyst and will assess your aptitude for this programme.
Once you’ve completed your assessment day, we’ll let you know when you can expect to hear back from us.
Reasonable adjustments – if you need us to make any adjustments to help you complete any stage of your application, let us know you submit your application and someone from our Early Careers team will get in touch.
So why wait?
Our graduate programme is designed to put you at the centre of the action. You’ll learn, grow and help make the magic of Sky happen. Whatever your background, skills or passions, there’s an opportunity for you to explore. A career at Sky is where better begins.