We have an opportunity for a talented Claims Technician (Adjusting Executive) to join our highly successful Agricultural and Rural team in Glasgow.
The role
The Adjusting Executive role is a technical assistant role, designed to support throughout the handling of claims, generally to the value of £150K. We require an Adjusting Executive to work with our adjusters, to ensure we can continue to deliver service and handling at the very highest level.
Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our offices, you’ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It’s an ideal environment for working alongside and interacting with fellow colleagues.
You will have the following skills
- The confidence and ability to deliver excellent customer service throughout the lifecycle of the claim.
- Cert CILA/Cert CII would be an advantage but not essential
- Have first class communication skills, both written and verbal
- Competent IT skills, and the capability to maintain the electronic files to a high auditable standard.
- A willingness to liaise with other internal product lines/departments as required
- Be able to manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster, but with the confidence and technical ability to work without direction where appropriate
- Understand the importance of ensuring all stakeholders and parties are kept fully updated at all times, and have a pro-active claims handling philosophy
- Accurate daily time recording delivering a high proportion of chargeable hours demonstrating technical competence.
This is a great opportunity for those who are motivated by the variety of claims work, as well as the opportunity to partner our Agricultural and Rural Team Loss Adjusters and contribute to the network of professionals we work within.
What will you get for this role?
- Competitive salary depending on skills, experience and qualifications
- Healthcare scheme
- A Self Invested Personal Pension Scheme
- Holiday allowance of 25 days plus bank holidays
- Discounts on various products and services
- Employee assistance programme for employee wellbeing
- Life assurance
- Group Income Protection
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps
Working at Sedgwick
Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.
We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.
