As a prospective employee you should have a keen eye for detail, good communication, organisational and importantly data analytical skills. The ability to ensure that the underwriters have accurate and up to date information to assist them in performing their duties are key to this role as is the ability to work in a team environment.
Responsibilities
Underwriting Support
- Enter enquiries, quotes, new and renewal business and endorsements into policy administration system in accordance with underwriting guidelines and within agreed timelines and accuracy levels (including creating of risk references)
- Timely scanning of risk documentation to folders and document management systems
- Manage the administration of the team’s portfolio tool to enable sufficient MI reporting
- Track the status of all risks through every stage in the risk cycle
- Management of team email inboxes
- Monitor upcoming renewals and new risks in the business pipeline
- Research submissions using appropriate sources e.g. Standard and Poors’ Capital IQ, news outlets etc
- Provide pre-underwriting and rating support to Underwriters such as creating meeting packs for Underwriter’s for existing and potential clients
- Adherence with Lloyd’s Minimum Standards including Pre-Bind Quality Assurance
- Ensure all month end activities are completed within required timeframes to facilitate Syndicate and Lloyd’s reporting and exception reports, including:
- LPSOs allocated to policies and audit trail maintained
- risks moved to status of Written
- pricing information accurate and complete in policy administration system
- differences in premium resolved in the policy administration system
- checks, referrals and peer reviews complete and evidenced in the document management system
Broker/Client Interaction
- Provide a professional service to brokers, clients and third parties
- Maintain and develop key relationships, responding to queries in a timely fashion.
- Prepare briefs, attend and take minutes for client and broker meetings as required.
- Liaise with brokers to ensure all slips and additional information received is accurate and complete and on time.
Reporting & Operational Requirements
- Provide accurate management information to the Underwriting team and senior management
- Produce ad hoc reports, presentations and other team literature for key relations as and when requested.
- Monitor credit control and aged debt ensuring the timely collection of premiums
- Ensure all data verification checks are completed in a timely manner and errors escalated and resolved accordingly
- Provide reporting for weekly meetings
General Requirements
- Participate in cross-team projects
- Manage training needs through attendance of relevant training and exams as advised by your line manager and also market presentations where relevant to your role
- Carry out additional responsibilities as defined through your objectives
- Achieve agreed training programme which includes:
- Understanding the risk decisions, selection and underwriting.
- Progressive training towards ACII qualification.
- Attend Lloyd’s briefings on appropriate issues concerning the unit
- Acquire knowledge of Electronic Trading Platforms (PPL and Whitespace)
Contributes to the Company’s result by
- Guaranteeing that the underwriters have accurate and up to date information to assist them in performing their duties.
Qualifications
Essential
- Administration experience
- Highly proficient in the use of Excel
- Proficient in the use of Powerpoint
- Previous experience working in an office environment
Desirable
- Previous Insurance experience
- Familiar with using UW systems, rating tools, reporting etc., but Xuber would be an advantage
Competencies
- Outcome focused, self motivated, flexible, enthusiastic
- Professional approach to working with key relations at all levels of authority
- Organised
- Demonstrate ability to manage time, meet deadlines and prioritise effectively
- Proactive with drive to succeed
- Uses initiative and common sense
- Approachable
- Strong communication skills verbally, in writing and via email and telephone
- Team player as well as capable of working on own initiative
Required education
Essential
- Educated to A Level or equivalent
Desirable
- Bachelors Degree or equivalent
- Commenced, or willing to commence, CII studies.
