Pro Insurance currently have some new opportunities for Trainee Claims Technician’s to join our Legacy Claims Team, processing claims in support of an existing client.
Pro operates a hybrid working model and the majority of this role will be working from home with travel to your local hub in Glasgow, Liverpool or Horsham on a weekly basis post training and other locations as and when required.
Purpose of role & responsibilities
- Reporting to the Legacy Claims Team Leader, the Trainee Claims Technician’s will be trained to handle a caseload of EL/PL disease claims, to include the following:
- NIHL
- HAVs
- RSI
- Manage all diaries and post within the agreed SLAs
- Liaise with solicitors and brokers
- Develop effective business relationships internally and externally
- Maintain accurate records for auditing and regulatory purposes
- Identify potential fraud
- Proactively support the team in their achievements and overall business objectives
- Represent Pro in a Professional manner to both peer and potential marketplace acquaintances
Skills and experience
- A technical background relating to EL/PL or industrial disease claims is preferable but claims handling experience from any background is advantageous
- Effective written and verbal communication skills
- Numeric with excellent attention to detail
- Experience using MS Office including Word, Excel, Outlook and MS Teams is required
- Adaptable to change
- Strong relationship building skills with a professional and approachable manner
- Ability to work towards Service Level Agreements with accuracy
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