PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
About the role
The Strategy and Operations Intern is accountable for supporting the Strategy and Operations team in strategic and tactical decision making, performance monitoring and delivering actionable customer insights. The Strategy and Operations team identifies opportunities across the UK business. This may be through finding new sources of revenue, unlocking unmet customer needs within the existing merchant portfolio, or driving upsell opportunities. The team works cross-functionally with other PayPal teams in the UK and internationally to deliver on the business priorities. Internship location – London, UK Internship duration – 12 months, starting July 2025
Your way to impact
Opportunity to work on projects that involve some of the largest eCommerce businesses in the UK. Your work will directly impact the bottom line of the UK business and strengthen PayPal’s market leading position in the Payments space.
Your day to day
- Conduct data driven deep dive analysis on strategic topics e.g. new vertical analysis, merchant churn and other strategic themes as identified by the business.
- Track performance of our merchant business against goals, identify where and why we are over or under-performing
- Support the Enterprise Sales team with strategic and tactical decision
- Use various data / extraction manipulation techniques (using R/SQL/Python/MS Excel) to understand past trends
- Write code that automate dashboards allowing Sales Teams to find new opportunities
What do you need to bring?
- Currently studying for an Undergraduate degree in Accounting, Finance, Economics, Actuarial Science, Mathematics, Statistics, Data Science, Engineering, Science or other numerate degree
- Enrolled on a university course in your penultimate year, final year with a predicted or achieved 2.1 or above
- Commercial mindset coupled with analytical mindset and high attention to detail
- Exceptional at interpreting and drawing business insights from data and analysis
- Excellent oral, written, and communication/presentation skills
- Excellent knowledge of R/SQL/Python/MS Excel – ability to run queries to extract data from multiple systems – preferred
- Work authorization for the United Kingdom required
**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our benefits
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
