At nudge we believe People need to be in control of their finances. nudge puts you in control of your money. Combining behavioural psychology, data, and personalized education, our financial wellness benefit empowers people to develop their financial skills and knowledge.
A global SaaS solution without conflicting financial products, our inclusive approach is trusted by some of the world’s most recognisable brands, such as Meta, Accenture and PepsiCo to support the financial wellbeing of their employees.
Our culture and values
We are a business that is powered by our culture and the extraordinary people who work here. Our values are central to our culture and embody the behaviours that make us successful. They are “Friends through thick and thin”, “Embracing differences, supporting individuals”, “Leading and Sharing” and “Always Learning”. To learn more, have a read of our manifesto.
About the team
Our team is united by the shared purpose to create brighter financial futures for everyone, everywhere.
As an Associate Consultant, you will work alongside our Professional Services team, who are in charge of delivering and implementing the nudge technology on a global scale while offering best-in-class service to our increasing client base.
Role purpose
As an Associate Consultant you will be a key player in the successful management of user communications within the nudge platform. This will include the creation of bespoke filters and logic to ensure communications are tailored and target the correct user groups at the right time.
This is an exciting opportunity for someone early in their career who aspires to become a best-in-class Professional Services consultant in the technology and wellbeing space
What you will be doing
Things move fast at nudge, and we are always learning. This means we need to stay agile meaning the responsibilities of a role are never set in stone.
Responsibilities
- Working with the Content and Professional Services Team to review, test and send our market nudges to each of our core regions, i.e. Australia, Brazil, Canada, France, Germany, Ireland, India, Latin America, Spain, Singapore, UK, USA and rest of the world.
- Collaborating with our Client Success Team to create and send personalized nudge content to promote our clients’ reward and benefit schemes.
- Using data to ensure that nudges are correctly targeted and personalized.
- Working closely with the Technology team at nudge to monitor the sending process, with a view to making enhancements to the process and being able to quickly flag any potential issues.
- The generation and review of client analytics and user data, identifying trends and action required.
- Trouble shooting issues with nudge sends, working with the Technology team to address deliverability challenges.
- Collaborating with our Technology team to increase the efficiency and automation of the overall process, for instance by testing new functionality in the areas of Machine Learning and AI.
- Communicating with clients regarding the nudge content and how it might impact their people.
Skills and experience
To help you do all of this you will need:
- You have exceptional attention to detail, with an enthusiasm for accuracy in everything you do. This is without doubt the most important part of the role and will be key to your success.
- You’re passionate about technology and understand the positive impact it can have for our clients and end users.
- You’ll take great pride in the fact that the quality of the communications we issue has a direct correlation with the levels of engagement with the nudge platform and as a result the number of people we can help.
- You’re extremely organised and methodical in what you do with the capability to proactively plan your workload, even when you have multiple and seemingly conflicting priorities.
- You are a creative problem solver and embrace the opportunity to find solutions when presented with a challenge.
- You’re happy completing tasks autonomously; whilst you will be supported every step of the way, you won’t require micro-management.
- You have excellent oral and written communication skills, with a confidence to build relationships both internally and externally.
What’s in it for you
We have an open, friendly, and supportive work environment that we hope you’ll be proud of. And we’re growing fast which means great opportunities for you and your people to gain broad and diverse experience alongside some of the brightest minds in the industry.
We offer a very competitive reward and benefits package, which includes:
- Share options
- Private Medical Insurance
- Health Cash Plan
- Life Assurance
- Critical illness cover
- A flexible working environment
- 25 days annual leave, plus your birthday off
- A personal learning and development allowance
- A company pension scheme
