Applications for this job are now closed
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.
Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.
It's a busy and exciting time for the brand and we’re on the hunt for a Trade Coordinator to join our growing Ecom team.
The role
As Trade & Promotion Co-Ordinator, you will be responsible for overseeing and managing promotion campaigns from creation to testing, ensuring their effectiveness and accuracy. You will conduct regular reporting and analysis of promotions and review performance of selected categories to support trade initiatives. This role will provide administration support and collaborate with internal and external stakeholders to optimise the site and resolve any issues.
What you will be doing?
Promotions
- Brief all promotional activity; communicating critical updates to stakeholders
- Manage setup and testing of all ecom discount promotions
- Ensure that all promotions comply with relevant legal and regulatory requirements
- Document all promotion-related processes and continuously seek ways to improve efficiency and effectiveness
- Manage linelist creation and distribution, working closely with Promo & Markdown co-ordinators
- Support Trade & Optimisation team with promotional launches to ensure optimal execution
- Support with loyalty promotion initiatives, overseeing loyalty line lists and back-end setup
- Ideate and test new promotion mechanics within CMS and support requirements for new tooling
- Conduct market research to identify new promotional opportunities and industry trends
Trade & Analysis
- Conduct regular category and promotion analysis to drive demand performance and actions
- Provide reporting and administration support for the wider team
- Supporting Buying and Merchandising with ad hoc queries and issues
Cross-functional working
- Work in collaboration with the wider ecommerce trading team to support delivery of online trading plan
- Work in collaboration with the site optimisation team to ensure all promotions are accurately merchandised on the website
- Work in collaboration with 3rd party support functions troubleshooting any issues
Other requirements
- Occasional On call weekend work (approx. once a month)– this is paid overtime whether you are called or not & additional payment if required to work. Shared across other team members.
Values & behaviours
- Competent in Excel– formatting reports & basic formulas
- Ability to learn new systems & tools to support setup/briefing
- A true team player, working to support the overall team and ecommerce strategy
- Logical and methodical approach to problem-solving
- Proactive with good prioritisation skills, comfortable in fast-paced environments
Minimum qualifications
- Relevant graduate degree preferred but not essential
- Experience of working in retail/online or an equivalent environment desired
Why New Look?
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. You’ll also receive these amazing benefits, to name only a few:
- 40% staff discount
- Monthly 25% off privilege vouchers for family and friends to enjoy
- Season ticket loans
- Pension - A contributory private pension scheme
- Virtual GP access
Apply now to find out more.
We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
