Campaign Delivery Support Milton Keynes 2023

We're continuing to build a more diverse and inclusive organisation which is representative of the customers we serve.

To do this, it’s essential we become a more open, diverse and inclusive organisation, harnessing the skills and expertise of all our people and attracting the best talent to help us have a safe, accessible railway for everyone. To learn more about how Diversity and Inclusion is important to Network Rail please click here.

Human Resources (HR) provides support on all people-related issues for Network Rail. We’re responsible for creating an environment that attracts and engages high-performing individuals to deliver engineering and operational excellence for Britain’s railway. Our approach is a pragmatic one, challenging where appropriate and professional in all areas of delivery.

Brief Description

This is a Permanent, Full time post, but flexible working patterns will be considered.

We’re looking for someone with a passion for delivering excellent customer service to provide efficient administrative support to ensure the smooth and effective delivery of all apprentice and graduate assessment centres and campaigns.

What are the key accountabilities in this role?

• Provide administration support for volume recruitment campaigns, this includes managing inboxes and calendar events
• Prioritise workload to meet recruitment campaign targets
• Support in the delivery of all virtual & face-to-face assessment centres including securing Business Assessors attendance at events
• Maintain accurate administration records and databases
• Host pre-assessment sessions with candidates and business assessors
• Develop and maintain strong relationships with recruiting managers and regional HR resourcing teams and local managers
• Key liaison with candidates which includes coordinating reasonable adjustment requests for assessment centre, making verbal offers and giving feedback
• Provide pro-active and specialist support on delivery, demonstrating a solution focused approach to all aspects of each volume recruitment campaign.
• Work as an integral member and ambassador for the National delivery team, building strong relationships with members of local route and corporate HR, to ensure a seamless candidate journey from application through to onboarding.

What are the essential skills and experience we’re looking for?

• Enjoys completing repetitive and complex administration tasks
• Efficient MS office administration skills
• Ability to accurately maintain complex excel databases which contain sensitive confidential data
• Friendly communicator - able to build relationships and speak with confidence to candidates and stakeholders by person, using telephone and in video conferencing
• Experience of meeting challenging deadlines in a volume orientated resourcing/recruiting environment.
• Experience of working in a demanding, target and deadline driven environment
• Excellent verbal communication and written skills
• Experience of working as part of a team in a client-focused environment.

We would also like, but it’s not essential

• Experience in either Graduate or Apprentice campaign delivery

For a full list of the Key accountabilities as well as the essential/desirable criteria please refer to the Network Rail Job description located on the Network Rail external site advert for this post.

How to Apply

• Vacancy Type: Permanent. This role is full-time, but flexible working patterns will be considered.
• Band & Salary: Band 5, £25,000 - £28,000, depending upon experience.
• Location: The Quadrant: MK, [Agile working will be considered]
• Closing date: 31st October 2022 Late applications will not be accepted
• Interviews: will occur w/c 07th November 2022

What can we offer you in return

We have a range of benefits including:

• 28 days annual leave entitlement, plus Bank Holidays and five volunteer days.
• My Benefits – our discounted online shopping site.
• A range of discounted offers including cycle to work, healthcare club discounted membership and other benefits.
• Subsidies of up to 75% on rail and underground season tickets.
• A range of pension schemes.
• Two weeks paid reserve leave for our Armed Forces community.
• Training, development and employee assistance programme available.

All offers of employment are conditional upon satisfactory completion of pre-employment checks.

We're an inclusive employer of choice, Disability Confident Leader employer, encourage people to work flexibly and we welcome applications from everyone (Click here for more information). Visit Evenbreak’s Career Hive should you need accessibility support to apply.