At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department overview
On any given day, every moment matters to someone, somewhere. And every moment, Motorola Solutions’ innovations, products and services play essential roles in people’s lives. We help firefighters see around buildings and police officers see around street corners. We keep utility workers connected and visible to each other with real-time voice and data communication across the smart grid. And we provide the situational awareness first responders need when a moment brings catastrophe. We help people be their best in their moments that matter.
Our UK Deployment team provides mission critical software to UK emergency service agencies, with our primary focus being the Pronto Digital Policing app and the CommandCentral Control Room Solution.
Pronto is the most popular mobile policing application in the UK, trusted by over half of the UK’s 45 police forces - and used by around 60,000 police officers on a daily basis. Pronto has been designed with and for front line operational users. As a result, it is an intuitive solution, with positive adoption, excellent user compliance and consistently positive feedback.
CommmandCentral Control Room Solution (CRS) provides an integrated voice, data and multimedia communications hub that harnesses the power of the cloud to simplify control room IT management. Used by both Police and Fire agencies, CommmandCentral CRS is fast becoming the premier control room solution in the UK market, and beyond.
Based in the West End of Glasgow, we currently have around 100 employees. Our team started as Kelvin Connect in 2002, a spin-out company from the University of Glasgow. Now, as part of Motorola Solutions, we continue to expand with future opportunities in the UK and beyond.
We have a relaxed but hard working environment where jeans and t-shirts are the norm and good ideas and debate are encouraged. You’ll work as part of an agile team, taking part in sprint planning sessions, daily scrums and sprint reviews and retrospectives. You’ll have the opportunity to join us at social events like go-karting, clay pigeon shooting or come along for a drink with us after work on a Friday.
Job description
The role of the Technical Project Manager is to oversee all aspects of the delivery of Motorola Solutions software solutions to one or more customers. The Technical Project Manager will be the primary point of contact with the customer in relation to all delivery and technical issues, and manage any backup resources required in support of these activities.
A Technical Project Manager is a subject-matter expert who uses their technical background to bridge the gap between the product and technical side of product development. They breathe life into a product by enacting the vision and direction defined in the product roadmap.
Additionally, they have an exhaustive understanding of the company’s technology. This allows them to guide the product strategy and communicate it to the development team. It’s safe to say that Technical Project Managers hold together the technical and business sides of an organisation.
Typical activities involved in the delivery of a Motorola Solutions software solution for which the Technical Project Manager is responsible include:
- Capturing and documenting customer requirements, including business process analysis, technical analysis, etc.
- Producing a solution specification / design and agreeing this with the customer
- Producing a project plan and agreeing this with the customer
- Managing the development and testing of the solution in alignment with the agreed project plan
- Deployment and customer sign-off of the solution
The Technical Project Manager will be responsible for the operational leadership and coordination of a Motorola Solution agile Delivery Team appointed to assist the Technical Project Manager in delivery of solutions. The Technical Project Manager’s team will include developers and quality assurance engineers. The Technical Project Manager will report to a Programme Manager.
As a Junior Technical Project Manager you will first of all need to become a subject-matter expert in our software applications. This will involve you following our tried and tested Development Programme which will ensure you have all the skills required to advance to Technical Project Manager and lead your own team. The Development Programme includes training in both technical and soft skills, delivered via a combination of in-house and external sessions.
You will start off in the programme as a Developer, and will be responsible for writing Java, XSLT and using our in-house tools to produce Android applications. As you gain technical expertise and progress through the programme, you will gradually shift towards doing less development and taking on more and more aspects of the Technical Project Manager role, until this becomes your full time role.
Key responsibilities and accountabilities
- Accountable for the development and delivery of the project delivery plan to a strategic customer or number of customers
- Accountable for the analysis of existing and re-engineering of a customer's business processes
- Accountable for the development of the business process benefits being achieved by a customer
- Responsible for the management of the application development in accordance with the customer requirements.
- Responsible for implementation of UAT/SAT in accordance with the test plan.
- Responsible for management of the training and deployment plan.
- Responsible for the management of the support plan.
- Responsible for the in-life technical customer relationship plan.
- Develop and maintain the project plan in accordance with customer requirements
- Develop and maintain the documentation relating to the business process re-engineering
- Manage the development of an application in accordance with the customers requirements
- Coordinate the planning of the design and installation of the appropriate technical architecture for a solution
- Manage the customer testing phases of a project deployment, including SAT and UAT
- Manage the support of the solution once in-life
- Manage the issues raised by a customer in relation to a deployed solution
- Develop and maintain the documentation relating to business benefits realisation
- Manage any third party supplier involvement in project delivery
- Develop and maintain all project related documentation
- Identify any new opportunities relating to potential sales opportunities
Basic requirements
Technical Expertise / Qualifications
- 3 years UK residency is required for security check
- A formal qualification (Degree) in Computing Science or equivalent experience
- Knowledge of Agile Project management principles
Person Profile / Core Competencies
- A high level of communication skills - written and verbal
- A high level of technical understanding - with the ability to communicate complex technical information to both technical and non-technical audiences
- Diplomacy skills for establishing and managing relationships with customer stakeholders
- Well organised and disciplined in approach to work and time management
What we offer
In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:
- Competitive salary and bonus schemes.
- Two weeks additional pay per year (holiday bonus).
- 25 days holiday entitlement + bank holidays.
- Attractive defined contribution pension scheme.
- Private medical insurance.
- Employee stock purchase plan.
- Flexible working options.
- Life assurance.
- Enhanced maternity and paternity pay.
- Career development support and wide ranging learning opportunities.
- Employee health and wellbeing support EAP, wellbeing guidance etc.
- Carbon neutral initiatives/goals.
- Corporate social responsibility initiatives including support for volunteering days.
- Well known companies discount scheme.
'We are an equal opportunities employer and we want you to have every opportunity to shine and show us your talents, please let us know if there is anything we can do to make sure the process works for you. We celebrate diversity and are committed to creating an inclusive environment for all employees'
