The Fendi Internship Program is intended to offer to the students a real-life business situation that provide learning opportunities and educational experiences to prepare themselves for their future career.
The role
The Retail Intern’s main objective is to develop a strong retail luxury approach by being involved in the dynamism of a store environment and by learning discovering the excellence of the customer experience.
Timeframe
The Internship has a duration of 6 months starting from September 2024.
Special project
Supported by their Store Managers, the intern will also have the chance to lead a dedicated project directly linked to the store key priorities.
This project will be an opportunity to deep-dive into the recently acquired learnings in addition of the academic learnings gained during the studies.
Main responsibilities
- Supported by a dedicated Senior Client Advisor, you will be part of the Store team and be involved in all daily salesfloor activities.
- You will acquire clienteling skills and enhance your approach to the selling ceremony.
- You will provide an excellent customer experience in line with the Maison vision and mission.
- You will be responsible for customers’ satisfaction and able to manage sales according to store expectations.
- You will proactively identify and properly frame customers’ issues and requests.
- You will be a support for customers’ data collection and data enters.
- You will contribute to the store team to achieve specific targets.
- During the project timeline you will take over project responsibilities and get the chance to contribute to innovative ideas to drive the sales success and activate new sales potentials.
- You will conduct sales analysis, markets and competitors’ analysis and come up with new ideas and proposals.
About you
- Degree in Business Administration / Economics / Marketing / Communication / Design /, Fashion & Luxury
- High interest for retail and luxury, experience in luxury goods will be a plus.
- Proactivity and problem-solving skills
- Great team player in a multifunctional team
- Creative, innovative, and strong analytical skills
- Accuracy and attention to detail
- Excited about new challenges
- Fluent in English. Any additional language is appreciated.