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  4. Retail Analyst Internship (Dior) London 2024
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Liaising between Head Office and the Retail Field Team. Full support the retail team in daily tasks and projects to support the field and store based team, reporting and general admin.

Responsibilities 

  • Support in day to day Retail Operations administration tasks.
  • Create incentive communication followed by tracking & monitoring results and performance
  • Support in managing excel Target setting document shared with UK & IRE Field Team to set Dior Ambassador targets.
  • Collate weekly retail excel reporting for Senior Leadership.
  • RGAs (Customer Returns) process RGAs as given from UK & IRE Field Team.
  • Manage Back Office data accurately in all Retail Digital tools (Salesforce, Infoware & PowerBI)
  • Support in managing all retail help inboxes for Dior Ambassadors & Field Team to resolve any queries or issues at point of sale.
  • Liaising with CRM, Commercial, Marketing and Merchandising teams to maximise retail sell out
  • Ensure purchase orders and invoices are cleared in a timely manner via SAP, tracking retail spend is in-line with Retail budget.
  • Support with store Agency bookings and invoicing.
  • Coordinate and assist with booking all retail excursions including hotel, flight and activities bookings.

Insights

  • Support team with admin requests of sell in and sell out data.
  • Collate retailer reports and produce PCD Retail Results for Senior Leadership meeting on Monday by 2pm.
  • Align with Marketing and Insights teams on new product forecasts and update tracking document.
  • Ownership of commercial catalogue and action sheet (tracking documents) which inform the wider Commercial team of forecasted allocations for retailers.
  • Update and maintain SKU files which feed into Monday reporting, used daily by wider team
  • Update and distribute sales trackers to wider team on a weekly basis.
  • Ownership of LVMH Beauty weekly report; update for PCD and ensure all other brands have completed in a timely manner to send to the Senior Leadership team.

About you

  • Ability to work and communicate cross-functionally
  • Awareness of business priorities and clear communication with Manager(s) to achieve all tasks in a timely manner
  • Fluent in English
  • Confident user of Excel
  • Analytical skills
  • Highly numerate
  • IT skills
  • Solid interpersonal skills
  • Self starter
  • Team player
  • Proactive attitude; can do attitude
  • Microsoft office: Excel, Word and Powerpoint
  • SAP (preferable, not essential

Profile

  • Graduate from a Business school with strong analytical skills and excellent communication skills
  • Experience in sales and or marketing within the luxury environment would be a distinct advantage but not essential