The Ecommerce Intern will be responsible for supporting the activation of the strategy of GivenchyBeauty.com in the UK.
This profile will be obsessed with all things digital & luxury, and highly motivated to continue the success story of Givenchy’s digital performance whilst always protecting the brand image.
Main responsibilities
Day-to-Day Tasks
- Support the management of the local e-commerce site, tracking performance on a daily basis
- Coordinate product launches and update site content, including visuals, merchandising & promotions
- Maintain daily site checks for any bugs, errors, and/or needed optimisations to support sales
- Support on ecommerce tech developments working closely with our tech team in headquarters
- Brief & oversee local media campaigns, working alongside Labelium, Tigrz and Publicis to drive awareness, traffic and conversion
- Liase with the CRM team to optimise email communications in order to support the database and drive conversion
- Liase with Operations & Client Services team to maintain the utmost customer service for Ecommerce customers
- Assist with ecommerce budget and raise POs
Reporting
- Prepare daily/weekly e-commerce reports, tracking sales vs target / key priorities & qualitative feedback
- Monitor ecommerce trends and best practices to create a detailed monthly competitor analysis
- Completion of UK reports: Weekly Newsround & Corporate Monthly
- Support on the completion of monthly reports shared with Ecommerce headquarters
- Support on the completion of launch reports shared with Marketing Team headquarters
About you
Person specification
- Fluent in English
- Genuine affinity for the brand and the luxury industry
- Strong numeric and analytical skills
- Keen eye for detail and excellent proof-reading skills
- Strong organizational and project management skills
- Team player able to build strong and efficient relationships
- Ability to work under pressure and meet tight deadlines
- Highly organised and detail-oriented, with a strong ability to manage multiple projects simultaneously with un-prompted follow-through
- Proficient in Microsoft Office Suite; Excel and PowerPoint
- Bachelor's degree required
- Previous digital experience required