We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
Early Careers
Whether you join THG as a graduate, intern, or apprentice, you can shape your future. Each role comes with real responsibilities, giving you the unique opportunity to make an impact from day one. We're committed to supporting your personal and professional development, and strongly believe that giving you the freedom to manage your career will help you to thrive at THG. Our Early Careers team will be on hand to support you every step of the way, creating exciting learning opportunities to help you reach your full potential. We'll give you the tools, advice, and support you need to succeed, and empower you to take your career to the next level.
THG Beauty
We’re home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty and the beauty subscription box brand Glossybox. And our portfolio of premium brands includes the likes of ESPA, Ameliorate and Grow Gorgeous – all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It’s an incredibly exciting time to be joining the team.
Our 12-Month Development Programme
Throughout our 12-M programme, you’ll have access to a series of learning opportunities that will help to propel your career further, faster. The programme will consist of series of sessions that have been designed to support your career, giving you access to the knowledge, skills, and behaviours for success at THG.
About the role
Our 12-Month Ecommerce Internship will give you access to invaluable experience by allowing you to work with a range of experts. You will work on market-leading brands, create exciting customer experiences and kick-start your passion in Ecommerce.
You will be working in a fast-paced environment and be given real responsibility from day 1. You’ll have the opportunity to learn from industry experts and gain a plethora of skills throughout the 12-Month programme. All of our brands have dedicated teams who drive traffic to our sites, create memorable campaigns, and keep our customers coming back for more.
Why be an Ecommerce Intern at THG?
As an Ecommerce Intern you will
- Work directly with leaders to learn the art of ecommerce trading.
- Build and manage trading calendars and execute website updates to ensure KPI's are being achieved.
- Use analytics and our in-house reporting platform to gain a strong understanding of the customer journey, to optimise sales, measure performance & define strategy.
- Monitor key site metrics including GP, Conversion Rate, Bounce Rate, AOV, Exit Rates, Traffic (new and returning) etc.
- Strategically plan and execute new product launches, promotional campaigns and support the execution of marketing plans.
- Be responsible for weekly and monthly reporting against team KPI’s as well as forecasting for stock.
- Share valuable insights on customer behaviour and trends using our in-house data & technology platform.
- Work collaboratively with the digital marketing team to identify new and innovative ways to drive traffic to the brands websites as well as developing and improving traffic from existing channels.
- Monitor conversion of key landing pages to improve where necessary
- Calculate commercials for onsite promotions to ensure GP targets are met .
What skills and experience do I need for this role?
- An ambitious graduate looking to start work in the Summer of 2025.
- Commercially astute, ambitious and collaborative individuals who are hungry for success and genuine responsibility.
- An excellent communicator with the ability to build solid relationships both internally and externally.
- Strong passion for Ecommerce & Digital Marketing, as well as good organisational skills.
- A proactive self-starter with a problem-solving attitude and the ability to manage their time effectively.
- Knowledge of Google Analytics would be beneficial but full support will be provided.
What’s in it for me?
Career Development
- Access to bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
Wellbeing Support
- Access face-to-face and virtual appointments with our in-house GP.
- Access our in-house CBT therapist.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Access to on-site barber.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
We are an equal opportunities employer
We’re committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply.
Please email talent@thg.com if you require any additional support or need to make any adjustments to our recruitment process. You don’t need to disclose your disability or condition, you just need to let us know what support you need or changes you need to make. If you’re not sure, we can work with you to explore the available options.