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We’re HMGCC, His Majesty's Government Communications Centre. Don’t worry, if you’ve never heard of us, we are used to it! We’re all about exploring the limits of technology and discovering the unexpected. Our systems help protect national security – both at home and overseas.

Your role

As an IT Apprentice at HMGCC, over approximately one year and four months, you’ll complete an exciting programme to earn a Level 3 Information Communication Technician Apprenticeship. Plus, you’ll get a paid membership to a professional organisation like the British Computer Society.

Our apprentices get involved in real projects from the very start. So, while you’ll attend a specialist training provider for your learning and qualifications, you'll also receive hands-on experience with placements at our Service Desk and in our Service Operations Centre (SOC). During this time, you’ll learn how to use the latest tech in areas such as virtualisation. No matter what you’re working on, everything you do will help protect national security as you solve one-of-a-kind problems you won’t find elsewhere.

Once you complete the programme, you'll have a solid foundation to kick-start your career as an IT Technician. You could work in different teams, like Desktop Services, Servers, Networks, or Products, depending on what you enjoy. And here's the best bit – your journey doesn't end with an apprenticeship. At HMGCC, your career can be as diverse and progressive as you want it to be. And with your skills and determination, you'll prove something's only impossible until it isn't.

What you need

Having a keen interest in IT is a fantastic start. Along with this;

  • You’ll also have (or be predicted to achieve) a Maths and English GCSE or equivalent at Grade C/4 or above and a GCSE in either Science, IT or a Computing subject;
  • or a Level 2 BTEC in Digital Technology.

Creative, curious, and passionate, you’re always up for trying new things and constantly improving. Whether it's sharing your ideas or absorbing knowledge from others, you're a true team player. And because you recognise the impact of our work, you'll bring integrity and professionalism to the table as we make a national impact together.

What we offer

Any opportunity this exciting is bound to feel a little daunting. But don’t worry, we’ll support you every step of the way. You'll have a dedicated buddy to guide you, and we'll make sure you gain hands-on experience through mentored work placements and customer projects. These opportunities will complement your classroom training, giving you the practical skills you need to grow.

On top of that, you'll enjoy all the great benefits that everyone who works with us does including 25 days’ annual leave (rising to 30 after 5 years’ service), training and development opportunities, gym access, an excellent paid pension scheme and paid parental and adoption leave. You'll also have access to courses on time management, presenting skills, creative thinking, and more. Each programme is designed to help you make the most of your learning and practical sessions.

When you join us, you’ll be part of a welcoming, inclusive environment where people from a variety of backgrounds, with different perspectives and ideas, come together to develop brilliant solutions. We’re a recognised Disability Confident employer, meaning we’ll provide the support you need to perform at your best. If you have a disability, a long-term health condition or if you’re neurodivergent, we’ll make the reasonable adjustments you need to ensure you feel comfortable at work.