We have an exciting placement opportunity within the Online Trading team. The purpose of this role is to provide administrative support to the Online Trading team.

About the role

In this role you will be supporting with the competitor landscape, visual merchandising of seasonal product pages, efficient management of product calendars and supporting the online process to ensure customer journey is prioritized. You will also:

  • Use web analytics data from Google Analytics to identify insights and actions from the reports.
  • Use data to analyse customer journey and help the assistant trading manager in actioning changes based on findings
  • Conduct competitor site reviews and highlighting discrepancies/gaps on our own site
  • Provide ad hoc administrative support to the Online Trading Manager and Assistant Manager

About you

The candidate should demonstrate the ability to handle multiple competing priorities in a fast-paced environment where teamwork is key. The role requires an efficient administrative professional who is detail-oriented, accurate, highly organised, flexible and reliable with the drive to develop a career in luxury retailing. You will also have the following:

  • General interest in e-commerce retailing and fashion
  • Good social media knowledge
  • Proficient in Microsoft Office applications including Outlook, Excel, and Word
  • Knowledge of Google Analytics

About us

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional.

We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our promise to you

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely you

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.