Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries.
As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
Contribute as an effective member of the Client Services Team in the delivery of a wide range of communication solutions to our clients.
This is an entry level support role and involves working within project teams to proactively coordinate and manage the internal production of numerous projects – ensuring tasks are delivered on time, on budget and to high standards.
How you'll make an impact
Client Delivery
- Support in the delivery of individual projects using a wide range of media.
- Day-to-day account and project management, with supervision.
- Basic copywriting and proof-reading skills.
- Contribute ideas within internal meetings
- Coordinate internal and external production resource; and
- Help plan and support in client meetings.
Relationships
- Build strong relationships that enable day-to-day account, project and stakeholder management
- Provide a professional, high quality service to all clients and colleagues
- Build strong, collaborative and respectful relationships with our suppliers.
Administration
- Weekly completion and distribution of client status reports during live projects.
- Completion and distribution of contact reports within 48hrs of a client meeting.
- Accurately record all chargeable and non-chargeable time.
- Setting up jobs and timelines in a project management system.
- Help to closely monitor project budgets.
- Support with printer processes and liaison.
In addition
- Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallagher’s shared values, in particular, putting clients at the heart of our business.
About you
Technical knowledge
- Prior knowledge of communications/marketing
- Excellent organisation skills, with ability to work to tight deadlines and manage multiple tasks.
- Core consulting skills in communication and project implementation, including: proactivity, questioning, listening and taking a collaborative/partnership approach with clients (not order-taking).
- Ability to work under pressure, solve problems and develop workable solutions.
- High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation.
- Confidence to challenge and negotiate with internal and external stakeholders when required.
- Able to deal with change in a positive way.
- High level of proficiency in Microsoft Office and computing skills.
- A flair for creative and technical copywriting.
- Experience of proofreading.
- Basic presentation preparation and delivery.
- Strong verbal and written communication skills.
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
Other benefits include
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more…
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
