FNZ is the market leading provider of technology and administration services to major financial institutions in the platform and wealth management sectors across the globe. We partner with life companies, banks, asset managers and discretionary wealth managers to enable them to develop and distribute financial products and services to their customers across all major distribution channels.
Role description
This is an entry level position, open to those who are interested in a career within investment services. Responsible for placing both mutual fund and equity orders as well as resolving any issues raised by clients or other external parties across the FNZ platforms; and adhering to the key regulatory and process requirements of FNZ. .
Team responsibilities
- Placing mutual fund orders to the market at specific cut-off points throughout each day
- Placing equity orders to the market via multiple market makers
- Creating and maintaining STP links with EFMs via EMX and Calastone
- Correcting order errors e.g. EFM pricing errors
- Carrying out remediation including P&L, best pricing etc
- Processing error orders e.g. compensation trades and nominee corrections
- Ensuring all orders are placed within specified KPIs
Role responsibilities
- Order placement: Place mutual fund orders electronically or by fax, ensuring the external fund manager receives the order instruction prior to the valuation point or dealing deadline.
- Order monitoring (equities): Monitor for any equity orders that are rejected by the broker, ensuring that the orders are then placed timely electronically or by telephone.
- Order monitoring (mutual funds): To monitor the progress of orders and the receipt of manual / electronic confirmations from brokers and mutual fund managers.
- Production Monitoring: Carry out daily control tasks to identify any orders which may require manual intervention and ensure that these are placed timely and accurately before the dealing deadline.
- Effective communication: Investigate, manage, and resolve any issues raised by clients relating to the placement of orders.
- Other tasks: to undertake any other projects/ tasks as may reasonably be required to facilitate the smooth operation of the company.
Expected behaviours
- Accuracy: to ensure that completion of daily tasks are true and accurate.
- Efficiency: to ensure that completion of daily tasks are executed in a timely manner and deadlines are met.
- Effective communication: to ensure that information is communicated effectively to necessary parties and in a timely manner for purpose of rapid resolution.
- Record keeping: to maintain records as required to ensure the investment process is transparent to regulators and external auditors regarding Breach and reconciliation recording.
- Procedures; contribute to and maintain relevant and robust documented procedures.
- Information Systems: to make effective use of the Company’s information systems that are relevant to the role.
- Planning: to prioritise the work to ensure all activities are completed on time and within agreed deadlines.
- CPD: develop, track and evidence professional and technical knowledge and skills via training and development in order to meet Continuing Professional Development (CPD) requirements as outlined in the T&D Framework.
- This role is in scope for activities which have an indirect impact on CASS processing which takes place within FNZ for FNZ and/or FNZ’s clients. This role has a requirement to remain up to date with CASS developments and changes as communicated with FNZ.
Experience required
- Bachelor's degree in Finance, Economics, or a related field.
- Proficiency in Excel and MS Office applications.
- Knowledge of SQL is preferred but not required.
- Proven experience handling large datasets.
- Ability to thrive in a fast-paced environment with strong attention to detail.
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future.
