UX Content Designer Internship 2023

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Are you someone who pays attention to the words in an app or wonders how digital experiences could be designed better? Do you want to power the future of travel? Are you ready to fuel industry change and jumpstart your career in User Experience Content Design at a leading travel technology company? As an Intern at Expedia Group, you’ll work on meaningful projects that innovate travel, and be a part of a supportive culture of inclusivity and impact.

We pave the route for our early careers talent to go far and fast with accelerated career development. By joining the Expedia Group 2023 Global Summer Internship Program as a User Experience Content Designer Intern, you’ll fully integrate into our inclusive community and gain a well-rounded experience of life at Expedia Group. At the conclusion of the program, you’ll have the opportunity to reflect on your experience with your manager and potentially receive a conversion offer for a full-time role as part of our Expedia Group Graduate Program after you graduate!

About the Internship Program

• Onboarding: first week support with our Early Careers team, introductions to Expedia Group, laptop set up, meeting your intern cohort
• Intern Bootcamp: role-specific technical and professional skills learning to help you get set up for success
• Social events: regular fun events for all interns to get to know each other during the program
• Leadership Series: opportunities to directly ask questions and learn about the career journeys of our leaders during exclusive intern-only Q&A events
• Learning Series: interactive workshops to build professional & soft skills, and to support development, including topics such as personal branding and mental wellness
• Support: coaching and advice, provided by managers, navigators (buddies) and Early Careers
• Project work: interns enjoy a great level of responsibility and complete incredible projects specific to their role profile based on our business needs

What You’ll Do

Do you have a passion for technology and language and want to help millions of travelers find the information they need to plan and enjoy their trips? Content Designers take customer use cases, research data requirements, and execute the assembly of data into content that helps travelers. In this role, you'll engage multiple backend systems to craft information and assemble content at scale to power Expedia Group's travel platform.

• Develop skills in writing content for digital products, including Web and app UIs, conversational experiences, and related documentation
• Demonstrate curiosity and develop an understanding of how the multi-disciplinary team works together to tackle user problems
• Seek to understand user-centered research and design practices
• Learn to communicate decision-making rationale to team members using customer, business, or competitive insights
• Utilize project’s metrics, as well as previous test data and user feedback, when crafting or proposing new content

Who You Are

We know that many potential candidates can be hesitant to apply for a job if they aren't sure that they meet all the criteria shared. If you meet all the criteria labelled ‘Must’ and are interested in this role, we encourage you to apply!

• Must be available to commit to the full program dates: June 26th, 2023 – September 1st, 2023
• Must be graduating in 2024 with a Bachelor’s degree in a technical subject (e.g. Computer Science, Software Engineering, Maths, Physics) or related field (e.g., Human Computer Interaction, Design, English, Communications, Journalism, Information Systems)
• Must be willing to relocate to city of job location if outside commuting distance
• Must have no more than 2 years' professional experience
• Helpful to understand the fundamentals of these core UX design skills: UX Writing; Content Audits and Analysis; Content Mapping and Modeling; Content Planning and Sourcing; Conversational Design; Information Architecture Techniques (e.g., Taxonomy, Ontology); Facilitation; and Storytelling
• Helpful to have effective communication skills and the ability to engage with a variety of partners (e.g., internal, external, technical, non-technical people)

What We Offer

Successful candidates will receive a competitive compensation package including the benefits below and others:

• Travel discounts
• Opportunity to receive a full-time offer after graduation through our career accelerating rotational program, Expedia Group Graduate Program
• Relocation support (if eligible)

Next Steps

Apply now! Our dedicated early careers team will review your application and suitable applicants will be encouraged to complete an immersive strength based online assessment as the first step. Depending on the role profile you are applying to, selected candidates may also be asked to take a skills-based screening assessment.

Candidates who are invited to a final round interview will have the opportunity to meet with members of our team through two virtual interviews covering both technical and behavioral skills related to the position. These interviews will also be a chance for you to learn more about us, too!