At the Environment Agency (EA) we value diversity and welcome applications from all sections of the community wishing to join a company which embraces difference and welcomes everyone. We embrace equal opportunities and flexible work arrangements, ensuring everyone can contribute and succeed.

We are looking for Project Support Officers to support the delivery of important and innovative projects that reduce the risk of flooding and enhance the environment.

This is a valued role with a diverse range of work across a wide range of projects, giving you an in-depth understanding of large-scale projects. You will support project teams enabling them to do their jobs more effectively; from assisting Project Managers on project delivery or completing office administrative tasks for the whole team.

You will become involved in a range of activities such as handling and processing data, setting up new project workspaces, organising meetings, and taking minutes, preparing notice of entry letters and newsletters, running reports, and accompanying Project Managers on site visits.

You’ll develop your interpersonal skills and build a network of relationships. You will learn about EA legislation, policy and guidance and play a vital role in enabling the efficient delivery of projects. As you grow in confidence, we’ll support your ambitions too, helping you use the experience as a springboard for your career.

Responding to incidents is a central part of what the EA does. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. Supporting incident response may attract an additional payment as well as facilitating further career development as it gives you the opportunity to see how other parts of the business works. Full training and alternative working arrangements will be available to support you with your incident role.

The team

Each PCM hub is led by a Delivery Manager overseeing between 70-120 staff, supported by Programme Specialists, Programme Managers and Project Team Managers (PTM). Each PTM manages 8-15 Project Executives, Project Managers and Project Support Officers who manage the day-to-day delivery of projects within our flood & coastal erosion risk management programme using our framework suppliers. Other internal roles forming part of our integrated delivery teams include commercial, environmental, asset managers, financial, estates, and legal.

Experience/skills required

Essential

  • You should be solution focussed, enjoy helping colleagues and take pride in your work.
  • Good organisational and planning skills
  • Confidence in using MS Office.
  • Able to work under pressure, prioritising workload and meeting deadlines.
  • Analytical skills to solve problems

Desirable

  • Some experience of working in a project environment would be beneficial.
  • Numeracy and report writing skills
  • A Levels (or equivalent) are desirable. Subjects that may be particularly advantageous include maths/statistics, geography, English, environmental studies, business studies, economics and computer science.
  • Capabilities required to be demonstrated by the role, include:
  • Uses initiative (personal effectiveness)
  • Achieves results (personal effectiveness)
  • Works in teams (personal effectiveness)
  • Communicates effectively (personal effectiveness)
  • Data and information management (cross functional)

Contact and additional information

Hybrid role. Benefits include generous pension provision, leave entitlement and flexible working practices to support work/life balance. Excellent training and learning opportunities are available for those wanting to progress their career, including personal and professional development. Interview to be held on MS Teams

The role may require regular travel to project sites and meetings in other offices.

A driving licence isn’t essential but can be beneficial due to remote sites.