At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities, and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a Supply Chain Operations Administrator, there’s never been a better time to join.
Day to day you will be supporting our Field engineers parts fulfilment centres with administrative responsibilities. This will include managing Pick fulfilment, returns, queries/escalations and other administrative tasks required to keep our Costa Express machines trading.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
- Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- 50% discount in all Costa-owned stores, and 25% off in other participating stores
- Private medical cover thanks to our Private Healthcare scheme
- And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Supply Chain Operations Administrator is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:
- [Ensuring accurate data entry for all administrative tasks for Express machine spare parts, processing of goods movements, stocktake journals in Solarvista System and D365.
- Responsible for running 3PL Pick demand, Ancillary requests, FSL stock dispatch, harvesting parts - within agreed SLA, ensuring availability >97% and most cost-effective option
- Responsible for warranty and parts return management, tracking systematically to limit stock loss to the business.
- Effectively manage and resolve escalations from stakeholders in a timely manner
Who you are
It’s your unique ingredients we’re interested in
- Excellent understanding of MS office – Outlook/Word/Excel
- Understanding of Inventory and stock systems and processes (WMS) & ERP knowledge
- Excellent stakeholder management
- Problem solving, strong planning & organisational skills
- Curious and good problem solver
- Flexible “can do” attitude
