Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe.
Welcome to Bosch.
Job description
- Provide IT consulting and customer support for mobile devices.
- Provide IT consulting and customer support for computer desktop / laptop & tablet devices.
- Support field service solutions / applications / hardware.
- User administration.
- Provide customer support solutions.
- Support customer support applications.
- Participate in customer support drop-in sessions.
- Installing and setting up hardware and software.
- Provide Office 365 Administration & support.
- Resolve customers IT problems via telephone, remote control or in person.
- Maintaining asset register records.
- Assisting in the roll out of new IT procedures.
- Prioritising daily and other workload to ensure that any outstanding issues are resolved or escalated.
- To take agreed responsibility for specified areas on IT Support functions and technical issues as agreed, including the introduction of new technologies into the department and the Bosch Group.
- To create, maintain and participate in the departmental knowledgebase and documentation process.
Qualifications
Key Skills we are looking for
- Have the ability to use an analytical and logical approach to identify and resolve problems.
- Be computer literate with a good knowledge of Microsoft Office packages including O365 and ready to embrace new ways of working through digitalisation.
- Have good practical knowledge of IT hardware, components, and Software.
- Have hands on experience of mobile devices specifically Apple devices.
- Be able to adapt quickly to changing working environments.
- Have good organisation and planning skills with the ability to prioritise workload.
- Have the confidence to challenge and propose new ideas.
- Be able to communicate confidently with people at all levels.
- Have the capability to work well in a team as well as independently, using own initiative.
- Have good attention to detail and a quality mind-set.
Additional information
This is a 12-month internship beginning in June or July 2025. This position is open to undergraduate students who are required to partake in a work placement as part of their course.
Location: you will be based at the Worcester site.
Shortlisted candidates will then be invited to participate in a face-to-face interview by the hiring team and/or an online assessment centre.
You must have the right to live and work in the UK when you start your placement and for the full duration of your placement. Please note your placement must be directly relevant to your course to comply with visa requirements.
Before attending an interview for this position you must inform your Faculty/School Placement Officer and we strongly suggest you check you are eligible for a placement before you apply. If your Faculty/School does not have a Placement Officer, you must inform your course tutor.
