We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.
From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re giving our customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.
It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.
As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.
If that sounds like something you’d like to be a part of, we’d love to meet you.
Come and work #LikeABosch at Worcester Bosch.
Job description
Join us for your placement year in summer 2025! Our internships are designed to give you an insight into what it's like to work for a world-renowned brand with a culture of support and community.
Join our Global HR Service Team! You will be responsible for delivering high quality correspondence and providing an excellent level of customer service to our employees. Working alongside HR Business Partners and Advisors, this is a fantastic opportunity to gain a real insight into the day-to-day workings of HR in a large organisation.
In this role, you will be responsible for
- Monitoring and responding to customer queries within 24 hours. Coordinating the local UK team activities via the HR Service ticketing system ensuring respective local teams are aware of daily activities.
- Supporting blue collar workers with the raising and management of HR Service requests.
- Writing and sending accurate correspondence including; Occupational Health Appointment Invites, Case Management invitations and outcome letters, Flexible Working and anything else reasonably required.
- Developing and maintaining the HR Intranet including Employee Benefits and HR communications & promotion.
- Local workshop, training and events support including: company induction, Long Service Awards, and cross-functional working groups.
Qualifications
Please note that to be eligible for this role, you must be an undergraduate student seeking a placement year as part of your degree - if you do not meet these criteria please consider applying for other positions.
Our ideal candidate should have
- Have a high attention to detail.
- Be able to communicate confidently with people at all levels.
Right To Work: please ensure you have a valid Right To Work in the UK status for the entirety of the placement year upon submitting an application.
Additional information
- Deadline for Applications: 20th December - Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.
- Expected Start Date: 15th July, 2025 - Please note that this date is advisory and can be flexible within reason.
- Contract Duration: 1 year
- Working Hours: 39 hours per week – standard working pattern of 08:00 – 17:00 Monday to Thursday and 08:00 – 16:00 Friday with a 1-hour lunch break
Working with us comes with the following benefits
- 20 days annual leave per year plus bank holidays
- Access to the Perkbox Benefits platform
- Discounts on products from across the Bosch Group
- Enhanced pension contributions
- Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
- Volunteering days
- Policy to support growing families
- Health & well being support including: over 200 trained mental health first aid champions, free of charge employee assistance programme
- Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
- And more!