Are you a creative thinker with a passion for driving innovation? At Bentley Motors, we're entering the most transformative chapter in our history. We’re seeking fresh ideas, diverse perspectives, and innovators to join us on this ground breaking journey.
There are three Industrial Placements available
Please apply for one industrial placement position only, outlining your preference in your cover letter. We will review applications for all suitable positions.
Customer Relationship Management
Working within the Customer Relationship Management (CRM) team, you’ll gain invaluable experience driving digital transformation, learning about our customer experience strategy and how it supports the delivery of our Beyond100 vision. Your main responsibilities include:
- Contribute to the management of our customer experience programme, in collaboration with the team, our global contact centre and IT
- Support the market regions and retailers globally to deliver CRM best practices across the customer lifecycle
- Work on initiatives to support the business in making data driven decisions utilising our customer data
Strategy and Development
Working within the Strategy and Development - Systems team, you’ll gain invaluable experience learning about how we streamline and optimise efficiency through Process and System improvements. Working alongside and being mentored by industry professionals you’ll get exposure to how we drive operational efficiency and turn exceptional ideas into reality. Your main responsibilities include:
- Collaborate with the team and IT department to develop business improvements
- Provide support to existing processes and systems in the form of resolving any user queries or any required administration tasks
- Support project related activities including, information gathering, testing, and risk management reviews
Customer Platforms
Within the Customer Platforms and Strategy team, you’ll gain invaluable experience Working across web, mobile and other digital platform teams, gaining first-hand experience of developing customer-facing digital experiences and solutions for one of the leading luxury automotive brands in the world. Your main responsibilities include:
- Co-ordination of small projects or tasks to support the development of digital programmes within the Customer Platforms & Strategy team
- Contribute to the management of existing digital customer platforms and business-as-usual tasks
- Support new initiatives within the team, coordinating tasks and contributing to their successful outcome
About the Function
The Digital Transformation Industrial Placements sit within the wider Sales and Marketing Function. Sales and Marketing create customer journeys that are extraordinary at every step, from first contact with our business to every journey in their Bentley. Sales and Marketing makes certain that the Bentley Brand and our values are delivered consistently through our communications, events, retailers, products and services.
What we’re looking for
Values and Behaviours
- Inclusive Mindset: Contribute to a culture where everyone feels safe, valued, and empowered to learn and grow together.
- Collaborative Spirit: Be open-minded, curious, and effective in planning and prioritising workloads while working well with others.
- Resilience with Flexibility: Demonstrate tenacity and resilience, yet remain adaptable to the needs of those around you.
- Accountability: Take ownership of your decisions and consistently strive for the best possible outcomes.
Education
The successful candidates will be on track to achieve a 2:1 in the following degrees: Business Management, Digital Marketing and Information Technology.
Skills
- Great communication
- Customer experience skills
- Proficient in Excel and PowerPoint
- Problem solving skills
- Project management skills
- An interest for working on digital platforms
- Drive to collaborate with various people and business areas
What we offer
As an Industrial Placement, you will have access to the following benefits:
- A salary of £24,327
- Flexible working hours
- Hybrid working options
- 35 days’ holiday inclusive of bank holidays
- 10% pension contribution with life assurance benefits
- 121 manager mentorship
- Paid volunteering days
The Bentley Campus
Our campus is going through an exciting transformation offering unrivalled facilities including green spaces, free parking, an onsite restaurant, coffee shops and Legends gym.
#BelongingAtBentley
Motivated to be the most diverse, inclusive luxury car company, we are committed to fostering an inclusive environment where all individuals are respected, valued, and empowered.
We firmly believe in equal opportunities for all, helping all colleagues thrive as their authentic selves and reach their highest potential. We believe that everyone, regardless of their background or beliefs, belongs at Bentley. Everyone is entitled to respect and dignity and we positively celebrate the differences between people.