Change Delivery Graduate 2024

We have been in business for over 320 years. Two things we’ve learned – never rest on your laurels and always look for ways to innovate and improve.

Challenging the status quo, identifying and solving problems, creating innovative new solutions and delivering change across our business. In a nutshell, that’s what being an Aviva graduate in Change Delivery is all about.

What does it involve?

There are two different specialisms on offer. We encourage applicants to be as open as possible about the different routes into Change & Transformation roles at Aviva. However, you will be able to tell us on your application if you have a preferred role and location.

Customer Change & Transformation: We look at what we can do to deliver a better experience for our 18 million customers every day, from transforming our operational processes to looking at how effective our products are.

Technology Change: our business looks to this team to guide how technology can solve business problems and deliver changes that create better experiences and great service provision for customers and colleagues. You don’t have to be a tech expert to join us here, though. We need big picture thinkers who understand the impact technology can have on people and want to drive change that transforms customer and colleague experiences. We have a number of opportunities including:

• Business Analysts (Bristol, Norwich or York) our Business Analysts evaluate business opportunities and identify areas for improvement. They capture requirements and drive solutions by helping us understand the customer needs we need to meet.
• Programme Management Office (Norwich or York) our Programme Management Office plays a key role in supporting other business & technology colleagues to deliver strategic change programmes that total hundreds of millions in value. Like a conductor of the symphony, you'll offer the independent view that steers the delivery in the right direction through providing advice and guidance on tools, approaches and metrics as well as driving insight and challenge to the delivery team and key stakeholders.
• Project Managers (Bristol, Norwich or York) our Project Managers are experts in organising – both themselves and others. They’re comfortable taking the lead with Aviva teams, our third parties and Strategic Partners, making sure everyone is heard. With a mix of people and planning skills, they are just the people to make sure everything gets done in the right way, at the right time and on budget. They have a passion for excellent customer service.
• Solution Architects (Norwich or York) our Solution Architects act as technology leaders, working with colleagues from a variety of teams to design creative end-to-end technology solutions. They communicate well with both technical and business professionals alike.

What’s in it for you?

• A permanent job from day one
• A starting salary of £30,600
• Support towards relevant professional qualifications and lots of other development opportunities
• A great support network to help you grow into your role
• 29 days holiday, plus bank holidays
• Opportunities to get involved and give back to our local communities with paid volunteering time
• Contributory pension scheme
• Discounts on all Aviva products
• Annual performance-related bonus
• Share Save scheme
• Flexible working and wellbeing support

What do we look for?

• You'll either have a degree, in any subject, or be on track to graduate by the end of Summer 2024
• A genuine passion for change, innovation and continual improvement
• An analytical mind and talent for problem solving
• An eagerness to question existing ways of doing things
• A love of learning and the drive to keep developing yourself
• The perception to recognise new opportunities

Where will you be based?

Our Change Delivery opportunities are based in Bristol, London, Norwich, or York all buzzing places in which to launch your career. Not all role types are available in every location, so you may need to be flexible with regard to where you work and willing to relocate if you don’t live within commuting distance.

It is likely that you’ll balance time in the office with working from home. We call this Smart Working. Three days in the office and two days from home is typical but can vary between teams. When you join us, your leader will take time to discuss this with you and agree on what works best for you, your team and the business.

As we adopt this Smart Working approach, it’s important to note that you will need to live within a commutable distance of the relevant office. That way you will get to spend time with your team in person, as well as virtually, and get access to the right support networks internally to help you to succeed.