ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.
We have a fantastic opportunity available in the Traka (Key and Asset Management) EMEIA Region for a Sales Support Graduate. Part of Global Solutions, Traka provide intelligent management solutions for keys and equipment. Our key cabinets & locker solutions help all types of organisations better control their important assets, improving productivity & accountability, and reducing risk in critical processes.
As an ASSA ABLOY Graduate you will be enrolled onto our EMEIA (Europe, Middle East, India and Africa) Graduate Programme, which consists of an 18th month development program learning and building your knowledge and expertise within your chosen field. The program will also entail an all-expense paid 3-month international secondment to another Market Region within ASSA ABLOY. You will take part in several development programmes and will also be assigned a mentor within your local business.
Your role in keeping the future in safe hands
Reporting to our Sales Manager, you will be responsible for supporting our sales and professional services teams through administrative and customer supporting activities, collaborating with a variety of teams to co-ordinate activities and ensure our systems are fully up to date.
What you will do
Sales support
- Assist the sales team with administrative tasks such as preparing sales reports, maintaining customer databases, and processing orders.
- Coordinate and schedule sales meetings, presentations, and appointments.
- Respond to customer inquiries and provide information about products and services.
Order processing
- Process sales orders, ensuring accuracy and timely delivery.
- Communicate with the logistics team to track and expedite orders.
- Manage and update inventory levels to meet customer demands.
Documentation and reporting
- Prepare and maintain sales-related documents, including contracts, agreements, and proposals.
- Generate regular sales reports and analysis for the sales team and management.
- Maintain and update sales records in the CRM system.
Customer relationship management
- Maintain strong relationships with customers, addressing their needs and concerns promptly.
- Assist in resolving customer issues and complaints in a professional manner.
- Coordinate with the customer service department to ensure high levels of customer satisfaction.
Administrative tasks
- Manage and organize the sales department’s administrative tasks, including filing, data entry, and correspondence.
- Assist in the preparation of sales presentations and materials.
- Handle office supplies and equipment needs for the sales team.
Communication and coordination
- Facilitate communication between the sales team and other departments, such as marketing, finance, and logistics.
- Coordinate and participate in sales meetings, training sessions, and events.
- Provide support for sales campaigns and promotional activities.
What we expect of you
Given the nature of our programme, we require individuals who are ambitious, keen to develop and have excellent communication and interpersonal skills.
Since English is our corporate language we expect you to have a high professional knowledge and be able to speak, read and write freely when interacting with your international colleagues.
We also expect
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
- Attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.
What you can expect from us
- Competitive total rewards package.
- Comprehensive and career-development resources to expand your skills and maximise your potential.
- Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate.
Application
You can submit your application by clicking ‘Apply Now’. We will not consider application received via e-mail or through other channels. We will review applications continuously, so please apply as soon as possible.
About us
Featuring four times in Forbes’ most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to everyday help billions of people experience a more open world. We’re proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors and entrance automation.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.