Companies, investors and government entities around the world turn to Alvarez & Marsal (A&M) for leadership, action and results. Privately held since its founding in 1983, A&M is a leading global professional services firm that provides advisory, business performance improvement and turnaround management services. When conventional approaches are not enough to create transformation and drive change, clients seek our deep expertise and ability to deliver practical solutions to their unique problems.
With over 10,000 people providing services across six continents, we deliver tangible results for corporates, boards, private equity firms, law firms and government agencies facing complex challenges. Our senior leaders, and their teams, leverage A&M’s restructuring heritage to help companies act decisively, catapult growth and accelerate results. We are experienced operators, world-class consultants, former regulators and industry authorities with a shared commitment to telling clients what is really needed for turning change into a strategic business asset, managing risk and unlocking value at every stage of growth.
Role Summary
A&Ms intranet, Connect, is our virtual library and the portal to our services and resources globally.
The Intranet Coordinator will be a part of the Intranet Team, reporting to the Intranet Manager EMEA in London, who will support the day-to-day activities and development of our regional site.
The Intranet Team is part of the wider Operations business unit which is home to a number of small teams including Knowledge Management, Internal Communications, Marketing and the Insight Center. Close collaboration with Knowledge Management and Internal Communications is expected.
Our upgraded intranet was launched on SharePoint Online in 2022 with a global and regional emphasis, creating many opportunities to share news, knowledge, guidelines, templates and more. As we expand our offering to individual countries, we need to grow the intranet team in EMEA to ensure we maintain a high-level of support and standards.
This is a varied role and the successful candidate will need to work on the intranet as well as various legacy systems. They will be a champion of A&Ms information services at all times.
Responsibilities
- Support country site owners with their homepage news by researching, writing and publishing articles
- Take responsibility for updating the central EMEA pages, such as business overviews and office guides
- Ensure intranet content is presented clearly and concisely, actively following up with Site Owners to provide support and guidance on UX and information architecture best practices
- Act as Super User to support business units in updating their sites
- Set up new sites and pages to the requirements of individual services and business units
- Help Site Owners structure their content effectively using metadata and filters
- Create training, guideline and governance documentation
- Complete regular site audits and follow up with site owners on how they can optimise their information, for example: deleting out of date documents, updating contacts and reflecting the changing business landscape
- Act on analytics reports produced by Data Analyst to improve the intranet usability
- Troubleshoot technical issues as they arise and manage through to resolution with our System Services team
- Train site owners in person and via Teams on how to maintain their content on the intranet.
Your general qualities
- Strong attention to detail
- Ability to multitask
- Adaptable to the various working styles and processes across the firm
- Creative in the delivery of solutions
- Motivated by constant learning and desire to build something meaningful
- Ability to deliver high quality results, often in a time-constrained environment
- Results-oriented mindset
- Positive and “Let’s Get it Done” attitude; willing to pitch in where needed
- Intellectually curious and a highly motivated self-starter
- Strong orientation towards collaboration and working in teams
- Confident, independent, and a good communicator
- Flexible in their approach to problem solving
- Logical approach to work, detail orientated and an effective troubleshooter
What you bring
- Bachelor’s/Master’s degree in a related field
- Relevant work experience in a similar role
- Exposure to Communications or Marketing through study or work experience desirable
- English speaker with a second language an advantage
- Excellent interpersonal and communication skills
- The ability to organise and prioritise tasks, and to manage concurrent small projects
- Exceptional written and verbal communication skills
- Excellent analytical skills, comfortable working with quantitative data and numerical analysis
Good knowledge of SharePoint Online and O365 applications
There will be scope to expand responsibilities and generate new ideas to help grow our business. The role provides a lot of training and course attendance opportunities for professional development.
Why Join Us
At Alvarez & Marsal (\A&M\), we take pride in our diverse and inclusive culture, fostering a supportive and collaborative environment where everyone's unique perspectives are valued. Our team consists of talented individuals who work closely together, benefiting from personal coaching and mentorship from our senior leaders.
